George Sastrawan
New Zealand,AUK
Summary
Experienced in creating schedules, making appointments, selling products, and providing customers with optimal customer service. Bringing forth the ability to manage front desk settings with poise and grace, in addition to managing a variety of administrative duties. I am eager to join It's Java new team of people, and assist them as a dedicated member of the receptionist team. Friendly and approachable, I excel in creating welcoming atmosphere and working well under pressure. Possessing solid understanding of culinary techniques and food safety standards, I am adept at preparing delicious and visually appealing dishes. Committed to delivering exceptional dining experiences that leave lasting impression on guests.
Overview
5
5
years of professional experience
Work History
Cafe Chef
Coffee and Tea Lovers
10.2024 - Current
- Coordinated with the cafe owner on strategic planning, staffing decisions, and marketing initiatives to drive business growth and success.
- Ensured prompt attention to dietary restrictions and allergy concerns by working closely with waitstaff on customizing menu offerings.
- Conducted regular quality control checks on all dishes before serving, maintaining high standards of presentation and taste.
- Collaborated with front-of-house staff to ensure timely and accurate order delivery, improving overall guest experiences.
Junior Chef
Star Group
08.2024 - Current
- Adapted quickly to new recipes, techniques, and equipment changes within the kitchen environment.
- Implemented time management strategies to ensure that each dish was prepared accurately and served promptly.
- Maintained high standards of cleanliness and sanitation in all work areas, ensuring compliance with health regulations.
- Contributed to a decrease in kitchen accidents by consistently adhering to safety protocols and promptly addressing any hazards or concerns.
Marketing Coordinator University Club
PPIA
01.2023 - 01.2024
- Dynamic and results-oriented Marketing Coordinator with a proven track record of implementing strategic marketing initiatives and driving brand awareness
- Possessing a keen eye for detail and exceptional organizational skills, I excel in coordinating marketing campaigns, managing social media platforms, and analyzing market trends to optimize promotional efforts
- With a passion for creativity and a commitment to delivering impactful results, I am eager to contribute to the success of a forward-thinking marketing team
- Answered general marketing department inquiries by email, phone, and mail.
- Developed visually engaging marketing materials to support product launches and promotions.
- Collaborated with external agencies on advertising campaigns, ensuring alignment with overall marketing objectives.
- Composed daily posts for social media and helped build corporate presence on Twitter, Facebook, and Instagram.
assistant baker
Bakers corner
07.2023 - 11.2023
- Maintained a high-level of sanitation and hygiene standards as per health regulations
- Developed and maintained a cost-effective supply chain to ensure the availability of quality ingredients
- Coordinated with front-of-house staff to ensure timely delivery of baked goods
casino dealer
Skycity
12.2022 - 06.2023
- Adhered to all casino rules and regulations, ensuring a safe and secure gaming environment
- Developed a network of informants to uncover illegal activities, resulting in the arrest of a major drug dealer
Marketing Executive University Club
ASPA
07.2022 - 09.2022
- Performed marketing tasks that is required of me, using platforms such as Instagram and discord
- Posting relevant information towards upcoming events that are being held
- In charge of logging in people when events are held and noting them down for the event in whether they have paid or not
- Increased brand awareness by developing and implementing innovative marketing campaigns.
- Planned and executed events and marketing programs to increase qualified leads.
- Planned and executed marketing campaigns to target groups, areas and wider community.
- Completed and submitted monthly and yearly reports to support executive decision making.
kitchen hand
It's Java
06.2022 - 08.2022
- Cleaned kitchen and organized cooking utensils
- Placed orders for necessary goods such as food, kitchen tools, and cleaning products
- Worked effectively with all kitchen personnel, to promote a happy working environment
- Oversaw all kitchen and food operations
cashier
Gourmet
08.2021 - 11.2021
- Carefully and accurately monitored and recorded all refrigerated items ready for stocking
- Provided any inquiries that customers might have questions to
- Ensured that money collected is noted precisely towards management
- Weighted any items that customers have forgotten
- Adhered to safety requirements, through the use of face shields in ensuring customer safety, while providing masks to customer who forgot to wear one
Administrative intern
Bali Interaktif Perkasa
11.2019 - 03.2021
- Served as a dedicated and supportive Intern in a fast-paced environment
- Effectively communicated the mission and goals of our brand towards potential clients
- Remained positive and hopeful even in stressful situations
- Showcased the ability to work well independently and also with others
- Brought back feedback from clients as well as other staff members in improvements in terms of the companies structure in dealing with staff and clients
- Handled sensitive information with discretion, ensuring confidentiality was maintained at all times when dealing with personnel records or proprietary company data.
- Answered incoming phone calls pleasantly directed calls to appropriate personnel.
- Delivered exceptional customer service to both internal and external clients through prompt response times and clear communication of information.
- Managed multiple priorities effectively by utilizing strong organizational skills and regularly updating task lists to ensure deadlines were met.
Education
Bachelor of Commerce - Data Analyis,Digital Marketing
University of Auckland
New Zealand09-2024
Skills
- Decision Making
- Ability to Multitask
- Creativity
- Communication
- Ability to Work Under Pressure
- Teamwork
- Communication Skills
- Leadership
- Adaptability
- Customer Service
Languages
Indonesian
English
Chinese
Extracurricular Activities
Marketing executive, ASAP, Auckland, Auckland, 07/01/22, 09/30/22, Performed marketing tasks that is required of me, using platforms such as Instagram and discord., Posting relevant information towards upcoming events that are being held., In charge of logging in people when events are held and noting them down for the event in whether they have paid or not. Marketing coordinator, PPIA, Auckland, Auckland, 01/01/23, 01/31/24, Dynamic and results-oriented Marketing Coordinator with a proven track record of implementing strategic marketing initiatives and driving brand awareness., Possessing a keen eye for detail and exceptional organizational skills, I excel in coordinating marketing campaigns, managing social media platforms, and analyzing market trends to optimize promotional efforts., With a passion for creativity and a commitment to delivering impactful results, I am eager to contribute to the success of a forward-thinking marketing team.
Additionalinformation - Uniqueattribute
My unique attribute is passion. Without a passion for what you do, it is not possible to ideally perform the task required for the role. I have a strong desire to help customers and staff members through bringing in a positive outlook. Having a great attitude and a can-do character will surely be a key value for the restaurant, and I know that I could bring to this job my passion for their mission.
Timeline
Cafe Chef
Coffee and Tea Lovers
10.2024 - Current
Junior Chef
Star Group
08.2024 - Current
assistant baker
Bakers corner
07.2023 - 11.2023
Marketing Coordinator University Club
PPIA
01.2023 - 01.2024
casino dealer
Skycity
12.2022 - 06.2023
Marketing Executive University Club
ASPA
07.2022 - 09.2022
kitchen hand
It's Java
06.2022 - 08.2022
cashier
Gourmet
08.2021 - 11.2021
Administrative intern
Bali Interaktif Perkasa
11.2019 - 03.2021
Bachelor of Commerce - Data Analyis,Digital Marketing
University of Auckland
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