Ambitious and dedicated insurance professional with a Bachelor of Commerce in Marketing & Management from the University of Otago and a solid foundation from Otago Boys High School. With four years of progressive experience in the insurance industry, I began my career as a personal lines broker, where I honed my skills in client relationship management and tailored insurance solutions. My proven ability to deliver exceptional service and results led to my promotion to a commercial insurance broker, where I now specialise in developing comprehensive risk management strategies for businesses. Known for creating strong, lasting client relationships through my client centric approach I am eager to continue growing my expertise to drive the success and growth of my career in the insurance industry.
2024-Present - Gallagher Dunedin Social Club Committee
2024-Present - Kaikorai Premier 2 Rugby Team Coach
2022-Present - Kaikorai Rugby Football Club Committee
2018-2024 - Kaikorai Premier Rugby Team Player
2017 - Otago Boys High School Under 15 Rugby Coach
2016 - Park House Leader, Otago Boys High School
2016 - Vice Captain, Otago Boys High School 1stXV Rugby
2016 - Captain, Otago Boys High School Rugby Sevens National Tournament Team
Insurance Knowledge
Understanding of various insurance products including Property, Liability & Motor, risk management strategies, and industry regulations.
Relationship Management
By building strong relationships with insurers and presenting detailed submissions, I consistently secure favorable terms for my clients. This strategic approach not only meets client needs but also strengthens client relationships and enhances retention. By aligning insurance solutions with client objectives, I ensure satisfaction for both clients and insurers.
Teamwork and leadership
My experience in team sports has been instrumental in shaping my teamwork and leadership skills. Playing sports has taught me the value of collaboration, communication, and working towards a common goal. I can now thrive in team work environments, where I can contribute to collective success and support others in achieving their best.
Written and Verbal Communication Skills
I possess strong written and verbal communication skills, ensuring clarity and professionalism in all interactions. However, I also recognize the importance of verbal communication and know when it's more efficient to pick up the phone to resolve issues or facilitate discussions. This balanced approach allows me to adapt to different situations, ensuring effective communication that meets the needs of clients and colleagues alike.
Time Management
I have learned the importance of time management, effectively balancing the demands of annual renewals and day-to-day transactions for over 200 clients. My ability to prioritize tasks and streamline processes ensures that each client receives timely and attentive service. Despite the high volume of accounts, I consistently exceed my new business budget allocation, demonstrating my efficiency and dedication to growth. This skill allows me to maintain existing client relationships while contributing to business success.
Darren Munro - Regional Manager, Gallagher Insurance
Email - darren.munro@ajg.co.nz
Phone - +64272862393
Catrina Begg - Group Broking Manager, Gallagher Insurance
Email - catrina.begg@ajg.co.nz
Phone - +64274333044