GEORGE XU
Hamilton
Summary
Ambitious and engaging final-year Environmental Planning student at the University of Waikato with a proven track record in managment of operations, customer service, and staff development. Experienced in training employees in key skills such as time management to enhance independent performance and meet business goals. Brings progressive leadership from experience as a General Manager’s Assistant, consistently exceeding organisational goals through rational judgment, problem solving, and a results driven approach.
Overview
5
5
years of professional experience
Work History
General Manager's Assistant
Quest on the Terrace
03.2024 - 11.2024
- Maintained a high standard in the workforce by managing daily operations and ensuring a smooth workflow and completion of tasks in a timely manner.
- Provided assistance to all guests and employees.
- Managed and dealt with roughly 30-40 guests, phone calls and emails per day in the workforce.
Waiter
Craven A
01.2023 - 12.2023
- Served customers and provided a high level of assistance to the workforce.
- Maintained a high level of integrity.
- Cleaned regularly, including the counters, machines, utensils, tables and the bathroom.
- Would deal with easily over 200 customers per day, possibly even more during peak times of the day at morning and lunch times.
Cashier
Rothesay Bay Superette
04.2020 - 07.2022
- Maintained a high level of customer service.
- Provided great assistance and communication with customers.
- Stocked shelves and made sure inventory was always available.
Education
Bachelor - Environmental Planning
University of Waikato
Skills
- Customer service
- Communication skills in Chinese and English
- Customer Management
- Team leadership expertise
Languages
English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Interests
- Offering support to the homeless and people struggling through money donations, food and blankets
- Tech enthusiast and passionate about exploring the latest advancements and innovations
- Participating in cultural exchange programs
- Photography
- Digital Art and Animation
- Avid reader
- I enjoy drawing and sketching which allows my creativity to be explored
Timeline
General Manager's Assistant
Quest on the Terrace
03.2024 - 11.2024
Waiter
Craven A
01.2023 - 12.2023
Cashier
Rothesay Bay Superette
04.2020 - 07.2022
Bachelor - Environmental Planning
University of Waikato
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