Georgia Cook
Dunedin,New Zealand
Summary
Diligent Hospitality Worker with great people skills. Dedicated to providing guests with best-in-class service and elevating reputation of establishment. Equipped to reliably meet standards and go above requirements to help team members with wide-ranging hospitality needs.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Front of House Employee
1908 Restaurant
Portobello, Dunedin
09.2023 - 05.2024
- Greeted customers and provided friendly customer service.
- Informed customers of daily specials, menu items, and restaurant policies.
- Maintained cleanliness of dining area by clearing tables and wiping down surfaces.
- Organized menus and ensured they were properly stocked at each table.
- Processed payments using cash registers or POS systems accurately and efficiently.
Hospitality Worker
Eleven Bar and Restaurant
Central Dunedin, Dunedin
11.2022 - 05.2023
- Managed reservations for guests who wished to dine at the restaurant.
- Welcomed customers to property and offered immediate assistance with needs.
- Organized special events such as banquets or corporate functions according to guest specifications.
- Resolved customer complaints professionally while maintaining a friendly attitude towards patrons.
Animal Care Assistant
Orakanui Paws Inn
Port Chalmers, New Zealand
04.2021 - 07.2021
- Kept animals clean and free of contaminants to promote optimal health
- Mixed and administered special food formulas to individual animals based on unique dietary needs
- Maintained clean and organized boarding areas to promote animal wellbeing.
Part-Time Contractor
Elite Promotions
Dunedin Central, New Zealand
09.2019 - 02.2021
- Bartending under pressure
- Using tills and handling money
- Working with intoxicated customers and dealing with them accordingly
- Cleaning and organizing an entire bar along with looking after contractors.
Sales Assistant
Nichol's Garden Centre
Dunedin, New Zealand
08.2018 - 11.2018
- Selling gardening supplies and flora to customers
- Working on tills and handling money
- Organizing isles and products.
Education
US 27563 - Leadership and Communications course -
01.2017
National Certificate in Mathematics -
01.2015
NCEA Level 1 Merit Endorsed -
Bayfield High School
NCEA Level 2 -
Bayfield High School
Skills
- Phone Etiquette
- Strong Work Ethic
- Food allergy awareness
- Professional Appearance
- Reservation Management
- Wine Knowledge
- Money Handling
- Staff Coordination
- Guest Relations
- Payment Processing
References
- Ray Dunstan, Co-Owner of Cycle World, Cycle World, 021 275 5545, Ray@cycleworld.co.nz
- Tabitha Van Belle, Co-Owner of Elite Promotions, Elite Promotions, 022 043 6400, employment@adulto.co.nz
Hobbies and Interests
I am very interested in animals and animal life, as well as working with foods and baking when I can. I also enjoy singing and playing guitar in my off-time. I am a passionate swimmer and love being close to the water, while also learning from it and about it. I have a love of video games and the fantasy elements involved.
Certification
- Full NZ Drivers License
Languages
German
Limited
References
References available upon request.
Timeline
Front of House Employee
1908 Restaurant
09.2023 - 05.2024
Hospitality Worker
Eleven Bar and Restaurant
11.2022 - 05.2023
Animal Care Assistant
Orakanui Paws Inn
04.2021 - 07.2021
Part-Time Contractor
Elite Promotions
09.2019 - 02.2021
Sales Assistant
Nichol's Garden Centre
08.2018 - 11.2018
US 27563 - Leadership and Communications course -
National Certificate in Mathematics -
NCEA Level 1 Merit Endorsed -
Bayfield High School
NCEA Level 2 -
Bayfield High School
- Full NZ Drivers License
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