Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Achievements And Goals
Timeline
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Georgia Galbraith

Christchurch,CAN

Summary

Dynamic Payroll Specialist with a proven track record at Foodstuffs South Island, enhancing payroll accuracy through process automation. Skilled in compliance reporting and team collaboration, I successfully reduced payroll errors and ensured timely processing for 800 employees. My attention to detail and problem-solving abilities fostered strong relationships with store owners, streamlining payroll inquiries.

Professional payroll specialist with strong background in payroll processing, compliance, and financial reporting. Skilled in utilizing payroll software and managing employee data with precision. Focus on collaboration and adaptability, ensuring seamless operations and effective problem-solving within teams. Known for reliability and delivering consistent results in dynamic environments.

Overview

12
12
years of professional experience

Work History

Payroll Specialist

Foodstuffs South Island
06.2023 - 12.2024
  • Company Overview: Foodstuffs South Island supplies groceries and essentials through stores individually owned
  • As part of a multi-disciplinary Accountancy Services team, I oversaw a team of 4 processing weekly wages for 47 stores (800 employees)
  • A key achievement of mine was implementing a data automation project including testing, implementation and troubleshooting
  • Filed Payroll reports with Inland Revenue for all member stores and processed adjustments through Inland Revenue sites
  • Monitored member payroll savings security accounts to ensure adequate funds were available at all times including determining and actioning any weekly savings as required
  • Calculated holiday pay balances for store sale and purchases
  • Supported my team of four other Accountancy Services members involved in payroll processing with both processing and legislative queries
  • Administered and cleared shared email inbox
  • Captured, documented, resolved or escalated any issues associated with payroll tasks
  • Provided customer service to store owners regarding payroll inquiries and issues regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
  • Resolved payroll discrepancies quickly and successfully.
  • Reduced payroll errors by conducting thorough audits and resolving discrepancies in a timely manner.
  • Maintained strict confidentiality of all payroll information and records.
  • Collaborated with human resources to maintain up-to-date employee information for precise payroll calculations.
  • Maintained confidentiality of sensitive employee information while addressing payroll concerns or disputes.
  • Facilitated smooth onboarding of new hires by efficiently entering relevant data into the payroll system.

Payroll Administrator

Whakarongorau Aotearoa
07.2021 - 12.2022
  • Company Overview: Whakarongorau Aotearoa is New Zealand's predominant Telehealth Service with offices consisting of both Call Centers and Back Office support staff
  • Employed during the covid pandemic I was an essential worker as the call center accommodated the covid help lines
  • In a team of 3 this payroll role included high volumes of work of onboarding and offboarding employees on fortnightly (1400 staff) & monthly (400 staff) cycles working towards deadlines
  • During this high-volume work period I trained a new team member
  • Assisted in the processing of payroll including Directors’ fees and one-off payments accurately and as necessary
  • Responded to queried from team members relating to payroll in a timely manner
  • Ensured employee payroll information is maintained and accurate
  • Preparation of regular fortnightly/monthly reporting and analysis within required timeframes
  • Tested and maintained rostering systems and its efficiency to be loaded to the payroll system
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.

International Recruiter

Advanced Personnel Recruitment Solutions
09.2019 - 05.2020
  • My role consisted of but wasn’t limited to, Overseeing Payroll for my international placements 100+ people, budgeting for expenses for international recruiting, calculating breakeven point for planned international recruits for various clients, liaising with clients and candidates to ensure smoothest transition as possible to working in NZ
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
  • Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
  • Provided exceptional customer service to both candidates and clients, fostering long-term partnerships.
  • Created engaging job postings that accurately reflected position requirements while showcasing company culture.
  • Developed strong understanding of industries served, allowing for targeted recruiting efforts for specialized positions.
  • Operated and maintained applicant tracking and candidate management systems.

Payroll Administrator and Resource Consultant

Adecco Personnel Limited
11.2018 - 05.2019
  • In this role my main duties were, processing weekly payroll entry for up to 300 people, checking through other consultant’s payroll entries before processing 500 people, answering pay queries via phone and email & entry of new candidates’ details
  • Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
  • Responded to employee inquiries to provide information regarding payroll deductions and related issues.

Payroll Administrator and Candidate Consultant

AWF Recruitment Solutions
07.2017 - 10.2018
  • I started out conducting tasks of office administrative nature and quickly became interested in other process. Starting with payroll entered data to systems for checking and approval by consultants
  • I then grew into doing consultant work myself, screening candidates and eventually meeting clients and building rapport while still processing weekly payroll for 300+ fulltime and temp employees
  • I attended to timesheet invoice queries and investigated these for clients, providing them with copies of timesheets signed off site managers (this occurred often with the casual nature of roles)
  • Inducting candidates I helped them understand their employment rights and advised them of their payroll entitlements

Senior Kitchen Supervisor

Velvet Burger Riccarton
09.2016 - 06.2017
  • Company Overview: Burger restaurant chain, Velvet Burger serves high end burgers holding liquor licenses
  • I served alcohol, took orders and worked in the kitchen
  • Burger restaurant chain, Velvet Burger serves high end burgers holding liquor licenses

Bar and Cafe Staff

Rocksalt Bar and Cafe
04.2016 - 09.2016
  • End to end service in a cafe, bar and restaurant, responsible for opening and closing as well as stock take and ordering stock

Catering and Events Staff

Vbase Catering and Events (Venues Otautahi)
03.2013 - 04.2016
  • Company Overview: Hosts Corporate Events, Catering and Venue Management over their various locations including cafes
  • I started working here while at high school and later took on a full-time role
  • Hosts Corporate Events, Catering and Venue Management over their various locations including cafes
  • Created, maintained and distributed event orders.
  • Worked under pressure and met deadlines while maintaining composure in difficult situations.
  • Maintained open lines of communication with event staff, vendors, and management to resolve any issues quickly and effectively.
  • Promoted positive event environment by enforcing venue policies regarding respectful behaviour and safety.

Education

Bachelor of Applied Management -

03.2025

NZ Diploma in Business - Accounting Strand

Ara Institute of Canterbury
06.2021

Skills

  • Payroll Management
  • Blue Collar Recruitment
  • Hospitality
  • Customer Service
  • Time Management
  • Organisation
  • Confidentiality
  • Attention to Detail
  • Data Entry
  • Excel
  • Process Enhancement
  • Ability to Work Under Pressure
  • Meeting deadlines
  • Telephone and email etiquette
  • Payroll administration
  • Compliance reporting
  • Team collaboration
  • Problem solving

Hobbies and Interests

  • Sewing
  • Crafts
  • Golf
  • Netball
  • Biking
  • Talking to my cat
  • PC gaming

Achievements And Goals

  • New Zealand Diploma in Business: Accounting Strand, Ara Institute of Canterbury, 08/01/20, 06/30/21
  • Working towards a Bachelor of Applied Management.
  • Completed academic and work experience requirements to apply to become an Accounting Technician through CAANZ.
  • Full Clean Driver's License.

Timeline

Payroll Specialist

Foodstuffs South Island
06.2023 - 12.2024

Payroll Administrator

Whakarongorau Aotearoa
07.2021 - 12.2022

International Recruiter

Advanced Personnel Recruitment Solutions
09.2019 - 05.2020

Payroll Administrator and Resource Consultant

Adecco Personnel Limited
11.2018 - 05.2019

Payroll Administrator and Candidate Consultant

AWF Recruitment Solutions
07.2017 - 10.2018

Senior Kitchen Supervisor

Velvet Burger Riccarton
09.2016 - 06.2017

Bar and Cafe Staff

Rocksalt Bar and Cafe
04.2016 - 09.2016

Catering and Events Staff

Vbase Catering and Events (Venues Otautahi)
03.2013 - 04.2016

Bachelor of Applied Management -

NZ Diploma in Business - Accounting Strand

Ara Institute of Canterbury

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Georgia Galbraith