Healthcare Professional with expertise in supporting patients through tailored therapy plans. Skilled in patient assessment, therapeutic interventions, and progress evaluation. Strong focus on collaboration and achieving results, adaptable to changing needs. Known for empathy, effective communication, and problem-solving in clinical settings.
Overview
7
7
years of professional experience
Work History
Clinical Administrator
Hato Hone St John
06.2022 - Current
This is a varied role covering many different administrative responsibilities including:
Organising and planning training courses
Arranging travel bookings
Raising purchase orders
Maintaining and improving databases
Managing NZQA enrolments and credits lodging
Liaising with external providers and internal stakeholders
Clinical Administration Manager (Secondment)
Hato Hone St John
10.2024 - 04.2025
Supervised a team of administrative professionals, providing guidance, support, and constructive feedback to ensure high-quality service delivery.
Developed effective filing systems that streamlined document retrieval, increasing efficiency within the workplace.
Collaborated with leaders from other departments to achieve consistent processes and maximize efficiency of resources.
Occupational Therapist
Evolve Rehabilitation
07.2021 - 12.2021
Documented patient progress accurately and efficiently, ensuring compliance with regulatory requirements.
Provided interventions and treatments to improve patient abilities to perform daily activities, manage symptoms and prevent injury.
Collaborated with interdisciplinary team members for comprehensive patient care and optimal results.
Participated in continuing education opportunities to stay current with industry trends and best practices in occupational therapy.
Promoted independence in activities of daily living through task analysis, environmental adaptations, and compensatory techniques.
Provided education to empower patients and families to understand conditions, treatments and treatment options for managing symptoms.
Enhanced overall quality of life for patients with chronic conditions by addressing physical, cognitive, psychosocial, and sensory impairments.
Occupational Therapist
MidCentral DHB
07.2020 - 07.2021
Coordinated discharge planning efforts alongside case managers to ensure seamless transitions between care providers upon leaving facility.
Improved patient outcomes by implementing individualized treatment plans and monitoring progress.
Provided education to patients and families on coping strategies, adaptive equipment, and safety modifications.
Performed evaluations and assessments to recommend best treatment for individual patients.
Conducted thorough evaluations to assess patient needs, functional limitations, and potential for improvement.
Coordinated interventions with multidisciplinary treatment team.
Adapted environments by making changes to patient homes, workplaces and school environments to promote safety, independence and participation.
Enhanced patient functionality through evidence-based therapeutic interventions and exercises.
Community Support Worker
EnrichPlus
02.2019 - 06.2019
Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
Established trust-based relationships with clients through empathetic communication and active listening skills.
Enhanced client well-being by providing comprehensive support and resources tailored to individual needs.
Organized recreational activities that fostered positive social interactions and improved overall client satisfaction.
Connected clients with appropriate community resources, effectively navigating complex systems on their behalf.
Provided emotional support to affected residents and victims and assisted in developing long-term recovery plans and goals.
Community Participation Support Worker/Rehab Coach
Laura Fergusson Rehabilitation
03.2018 - 01.2019
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Helped clients manage and reach individual goals, supporting independent progression and social skills.
Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
Established trusting relationships with clients and their families through empathetic communication and active listening.
Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
Kept clients engaged in social networks and communities for personal health and growth.
Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
Education
Diploma - Business (Human Resources Management)
Open Polytechnic
Distance Based Learning
Certificate in Business - Introduction To Team Leadership
Ignite Colleges
Auckland
01-2024
Certificate in Business - Administration And Technology
Ignite Colleges
Auckland
01-2023
Bachelor of Occupational Therapy -
Otago Polytechnic
Hamilton
06-2020
Bachelor of Arts - Psychology
University of Auckland
Auckland, NZ
11-2015
Skills
Clinical reasoning
Interdisciplinary collaboration
Direct patient care
Family and patient education
Goal setting experience
Intervention planning
Neurological rehabilitation
Patient assessments
Case management
Documentation skills
Progress monitoring
Time management
Analytical thinking
Teamwork and collaboration
Active listening
Timeline
Clinical Administration Manager (Secondment)
Hato Hone St John
10.2024 - 04.2025
Clinical Administrator
Hato Hone St John
06.2022 - Current
Occupational Therapist
Evolve Rehabilitation
07.2021 - 12.2021
Occupational Therapist
MidCentral DHB
07.2020 - 07.2021
Community Support Worker
EnrichPlus
02.2019 - 06.2019
Community Participation Support Worker/Rehab Coach
Laura Fergusson Rehabilitation
03.2018 - 01.2019
Diploma - Business (Human Resources Management)
Open Polytechnic
Certificate in Business - Introduction To Team Leadership
Ignite Colleges
Certificate in Business - Administration And Technology