Georgia Weller
Swanson,AUK
Summary
With over five years of experience in customer service roles across retail and hospitality, I have developed strong communication, problem-solving, and organizational skills. I have consistently delivered exceptional service, handled customer inquiries, and contributed to team success in fast-paced environments. Experienced with customer service and sales support to utilize strong communication skills to foster positive client relationships and facilitate sales processes. I am looking to pursue a full time role that presents professional challenges and opportunities to help grow my retail career.
Overview
6
6
years of professional experience
Work History
Sales Assistant
Nike Newmarket
08.2023 - Current
- Maintained a high level of professionalism and productivity while working in a fast-paced environment and under pressure.
- Collaborated with colleagues and management to achieve company budgets.
- Proactively carried out tasks outside of my job description.
- Organized daily tasks based on urgency and importance.
- Assisted in achieving and surpassing sale goals.
- Executed visual merchandising strategies to attract customers and drive sales.
Merchandise & Content Assistant
One Night Only Rentals
11.2023 - 05.2024
- Evaluate products from inventory to check for quality issues from distributors.
- Prepared shipping documents to track incoming and outgoing shipments and maintain proof of transaction.
- Responsible for styling for photo shoots and ensuring they look their best for content.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Ensured smooth day-to-day operations by managing email correspondence and promptly addressing inquiries.
Sales Assistant
Culture Kings
07.2021 - 07.2023
- Participated in training sessions to learn about multiple brands, creating opportunities to upsell products.
- Adapted well to a fast-paced and ever-evolving environment.
- Utilized exceptional communication and customer service skills with a diverse range of customers.
- Identified upselling opportunities, contributing to increase in average transaction value.
Duty Manager
Freeman and Grey
06.2019 - 11.2019
- Performed employee and team evaluations to identify areas for improvement.
- Manage and motivated a small team to deliver exceptional customer service.
- Met deadlines, provided quality customer service, and was always ready to offer a helping hand.
- Oversaw inventory management, ordering supplies as needed to maintain adequate stock levels and minimize waste.
Skills
- Interpersonal Communication
- Customer Service
- Administrative skills
- Data Entry
- Stock management
- Visual merchandising
- Inventory tracking
Timeline
Merchandise & Content Assistant
One Night Only Rentals
11.2023 - 05.2024
Sales Assistant
Nike Newmarket
08.2023 - Current
Sales Assistant
Culture Kings
07.2021 - 07.2023
Duty Manager
Freeman and Grey
06.2019 - 11.2019
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