Georgina Blackmore
Ostend,New Zealand
Summary
Georgina is an enthusiastic, self-motivated, and energetic Human Resources and Payroll professional looking for temporary or permanent roles in Auckland.
Overview
24
24
years of professional experience
Work History
HR/Payroll Administrator
NZ Blood & Organ Service
Epsom, New Zealand
04.2022 - Current
- Reporting to the HR Centralised Service (HRCS) Manager, the main functions of this role include:
- Payroll Administration, co-ordination and processing
- Record keeping and reporting
- Recruitment support and onboarding
- Customer Service – first point of contact for HRCS requests and enquiries
- HR Administration and maintenance
- Project work, initiatives and continuous improvement
- Achievements: Identified and implemented an automated and paperless onboarding process for new employees; resulting in reduction of errors and time for both the HRCS Team and new employees.
People and Culture Advisor/Payroll Supervisor
St Cuthbert’s College
Epsom, New Zealand
08.2016 - 08.2021
- While at St. Cuthbert’s, I worked in all aspects of recruitment, onboarding, contract management, policy development, employee relations issues, and had sole management of the payroll function.
- Day-to-day functions included:
- Sole management and general maintenance of the fortnightly payroll for 250 staff (permanent, temporary, contract, and casual/relief teachers).
- General maintenance of the HRIS system (Synergetic).
- IRD filing, reconciliations, and reporting to the Financial Director and the Board.
- Management of bulk pay increases, including those initiated by collective agreement (Primary, Secondary, and Support Staff).
- Supported the Recruitment and Human Resources function with end-to-end recruitment, IEA and CEA creation, variation of employment agreements, and onboarding.
- Supported the People and Culture Director with personal grievances, disciplinary actions, and redundancy incidents when required.
- Achievements: Met the goal of eliminating the error rate in the pay runs and tax filings, taking them from 20% to 0%.
- In addition, I lead two successful projects: St. Cuthbert’s had relied on outdated, paper-based processes to manage job requisition and recruitment. This was time-consuming for hiring managers, clunky for the Human Resources staff, and was prone to errors. I sourced and implemented a new requisition and recruitment software (QJumpers), and led the training for staff and the hiring managers. This sped up the recruitment process by approximately 50% and eliminated requisition errors entirely.
- The Human Resources and Payroll functions were reliant on a bespoke piece of software managed out of Australia (Synergetic) that was not compliant with the New Zealand Holidays Act 2003 legislation. This had led to the underpayment of some holiday pay entitlements. Working with Synergetic, I calculated remediation payments for current and former staff, and set up a process to correct for and ensure the organization was compliant with the Act going back six financial years.
- Reason for leaving: I was diagnosed with Hodgkin's lymphoma and left to focus on my treatment.
Lead Administrator
Robert Half Accounting and Finance
Auckland, New Zealand
02.2016 - 07.2016
- Responsible for general office management and sales support, including:
- Act as the primary support person for nine recruitment consultants and two directors.
- Management of all interviews, meeting setup, and registration of candidates.
- Screening all incoming calls.
- Management of candidate testing.
- Load all job advertisements using Broadbean.
- Reception duties and general office administration as required, such as mail, couriers, and filing.
- Reason for leaving: The contract came to an end.
HR, Operations and Projects Assistant
Greenpeace NZ
Auckland, New Zealand
03.2014 - 04.2015
- Responsible for the smooth running of the HR, Admin, and Operations functions at GPNZ: supporting HR and administration across all teams, looking after the maintenance and greening of the office spaces and building, and ensuring health and safety requirements are met, including managing contractors and volunteer relationships for this area.
- Under the guidance of the HR Director; Management of recruitment, induction, L&D, PRTs, disciplinaries, terminations, remuneration, benefits, and policy improvement.
- Support managers with respect to employment relations queries, and work with our legal team as required.
- Meeting and event coordination.
- Credit card reconciliation and expenses.
- Travel and accommodation bookings.
- Any other tasks and projects as required and directed.
- Projects completed include: opening a new satellite office, designing a 2015 fundraising calendar, a quarterly supporter magazine, and managing the warehouse volunteer coordination.
- Reason for leaving: The contract came to an end.
HR/Payroll Administrator
Smurfit Kappa
Northampton, UK
10.2011 - 11.2013
- Company Overview: Smurfit Kappa is a world leader in producing paper-based packaging.
- Support key HR functions such as recruitment, change management, management of sickness and absence, annual reviews, pay reviews, employee relations, consultation activities with Unite the Union, and implementation of learning and development programs.
- Ensuring accurate and timely delivery of administrative services, such as formal correspondence to employees relating to terms and conditions of employment, and updating policies and procedures.
- Manage and attend all grievance and disciplinary hearings, and lead investigations, ensuring adherence to company policy, procedure, and employment law.
- Contribute to ad hoc projects across the business functions when required, including business restructuring, continuous improvement activities, transfer of undertakings, health and safety, and quality audits.
- Process payroll for staff across multiple departments and locations using HR Pro and the Time and Attendance System (Mitrefinch).
- Maintain employee records and ensure data accuracy in payroll system.
- Coordinate with finance team to resolve payroll discrepancies efficiently.
- Prepare and distribute payroll reports to management as needed.
- Ensure compliance with relevant employment laws, union relations, and organizational policies.
- Review timekeeping records for accuracy before processing payroll transactions.
- Reason for leaving: Permanent move back to New Zealand.
HR Administrator
CDS Global
Market Harborough, UK
02.2011 - 08.2011
- Company Overview: CDS Global is a leader in magazine subscription fulfillment services.
- Provided HR Administrative support, including:
- Managing the full resourcing support from recruitment, selection, interviewing through to offer stage.
- Managed the new joiner process including contract generation, checks and induction while maintaining the HR system (Mitrefinch) with accurate records.
- Managed the leaver process including exit interviews and analysis reports to the executive team.
- Assisted HR business partner in development of HR policies, procedures and employee communications.
- Supported the payroll manager on a daily basis with sickness and absence reporting.
- Attending disciplinary hearings and providing guidance on Company policy and procedure.
- CDS Global is a leader in magazine subscription fulfillment services.
- Reason for leaving: Resignation
HR Administrator
Alexander Mann Solutions (American Express)
Brighton, UK
09.2010 - 12.2010
- This position acted as first point of contact for all queries relating to the HR support service, contract generation and recruitment process, including:
- Creation of permanent, temporary and contract offer letters to a 48-hour service level agreement.
- Record and manage all information/data around contract and extension management.
- Running weekly training sessions with managers on the recruitment process and compliance.
- Providing monthly management reports and ad hoc reports as required.
- Checking, logging and authorisation of recruitment invoices.
- Management of day-to-day queries ensuring all are dealt with in an effective and timely manner.
- Chasing late payments and declined charges with the client in a timely and courteous way.
- Administering Security Checks and vetting of new employees.
- Provide administrative support in other areas and work on ad hoc client projects as required.
- Reason for leaving: Relocated to the Midlands for partners’ work.
Sales & Marketing Assistant
Alico Life (AIG Group)
Brighton, UK
12.2009 - 09.2010
- Company Overview: Alico Life is a fast-paced and diverse position working in the Alico Marketing Department.
- This role is a fast-paced and diverse position working in the Alico Marketing Department, directly supporting the Marketing Manager, Marketing Executive, Sales Director and Recruitment Manager in all aspects of the business.
- Key duties and responsibilities included:
- Providing full administrative support for a team of 260 sales consultants and 20 area managers via telephone and email; including distributing promotional material where required, allocating sales leads and compiling performance reports to the executive managers.
- Providing full administrative support to the marketing team in various activities, such as; creating new marketing material, direct marketing campaigns, analysing and presenting sales results and surveys.
- Managing the Alico marketing catalogue to ensure it remains up-to-date and compliant with the latest Alico products and services. I achieved this, in part, by implementing a robust filing system.
- Managing all accounting, invoices and accruals for two departments.
- Full support for regular company meetings ranging from 10 to 300 people.
- Administrative support for a rolling recruitment programme resulting in 100 consultant hires p/a.
- Alico Life is a fast-paced and diverse position working in the Alico Marketing Department.
- Reason for leaving: Parental leave cover only
Recruitment Consultant
Brighton, UK
08.2008 - 11.2009
- I had only minor success working as a Recruitment Consultant, focusing mainly in international IT. I chose to move away from a career in recruitment sales in favour of continuing a career more focused on Human Resources and support roles.
Recruitment Administrator
Vector Limited
Auckland, New Zealand
02.2008 - 07.2008
- Company Overview: Vector is New Zealand’s largest energy infrastructure group with over 700 employees.
- Responsible for the administration and management of annual recruitment drive to fill 11 graduate positions across Engineering, IT, Accounting and Finance departments.
- Phone screening, shortlisting, referencing, creating contracts and organisation and management of assessment centres.
- Managing advertising budgets.
- Attending careers fairs, liaising with universities and organising presentation events at universities.
- Full administration support to a team of Recruitment Advisors including managing phones and reception, covering leave periods when required for senior recruitment advisors and managing vacancies end to end.
- Vector is New Zealand’s largest energy infrastructure group with over 700 employees.
- Reason for leaving: Graduate recruitment drive completed successfully.
Marketing Assistant
Maunsell New Zealand Ltd
Auckland, New Zealand
01.2006 - 01.2008
- Assisting the Marketing Manager in full administrative support role.
- Creating and updating marketing material, including project proposals, capability statements and brochures.
- Assisted in the roll-out of a new branded material across the New Zealand offices, both internal and external.
- Assisted with other marketing duties such as press releases and events.
- Reason for leaving: part-time position whilst studying with no scope for full time.
Office Support Temporary Contracts
01.2005 - 01.2006
- Various Personal Assistant and Project Support roles in an engineering company (Maunsell Ltd)
- Personal Assistant & Receptionist to the Principal of a private high school. (Diocesan School for Girls)
- Personal Assistant to Director (Eric Young and Company), Edinburgh
- Personal Assistant to Director (Ambergreen Internal Marketing Ltd), Edinburgh
Office Administrator / Recruitment Support
Frog Recruitment Ltd
Auckland, New Zealand
01.2004 - 01.2005
Team Coordinator / Administrator
Hudson Global Resources
Auckland, New Zealand
01.2002 - 01.2004
Education
Graduate Certificate - Business (Marketing & E-Business)
Auckland University of Technology
Auckland, New Zealand01.2008
Bachelor of Arts - Philosophy, History and English
The University of Auckland
Auckland, New Zealand01.2001
Skills
- Payroll administration
- HRIS management
- Record keeping
- Compliance auditing
- Recruitment coordination
- Employee relations
- Continuous improvement
- Project management
- Payroll processing
- HR support
- Collective bargaining agreements
References
References available on request
General
British / New Zealand (Dual-National), Full Clean NZ License
Timeline
HR/Payroll Administrator
NZ Blood & Organ Service
04.2022 - Current
People and Culture Advisor/Payroll Supervisor
St Cuthbert’s College
08.2016 - 08.2021
Lead Administrator
Robert Half Accounting and Finance
02.2016 - 07.2016
HR, Operations and Projects Assistant
Greenpeace NZ
03.2014 - 04.2015
HR/Payroll Administrator
Smurfit Kappa
10.2011 - 11.2013
HR Administrator
CDS Global
02.2011 - 08.2011
HR Administrator
Alexander Mann Solutions (American Express)
09.2010 - 12.2010
Sales & Marketing Assistant
Alico Life (AIG Group)
12.2009 - 09.2010
Recruitment Consultant
08.2008 - 11.2009
Recruitment Administrator
Vector Limited
02.2008 - 07.2008
Marketing Assistant
Maunsell New Zealand Ltd
01.2006 - 01.2008
Office Support Temporary Contracts
01.2005 - 01.2006
Office Administrator / Recruitment Support
Frog Recruitment Ltd
01.2004 - 01.2005
Team Coordinator / Administrator
Hudson Global Resources
01.2002 - 01.2004
Graduate Certificate - Business (Marketing & E-Business)
Auckland University of Technology
Bachelor of Arts - Philosophy, History and English
The University of Auckland