Georgina Kelly-Ngatoko
Auckland,Mangere East
Summary
Highly skilled and enthusiastic professional with more than 15 years of experience in supporting families. Successfully oversee human resources, connecting, management and family communication services. Developing and linking families in the empowerment driven sustainability model. Providing the time to self-care and drive a thriving community.
Relationships and great communication skills come with the life skills to enable achievement productive and efficient outcomes. Contribute to high-volume family multiple issues to ensure families are well supported.
Passionate about families and passionate about their well-being in future references.
Overview
16
16
years of professional experience
Work History
Resource Recovery 'Therapist'
ME Family Services
06.2018 - Current
- Gathered information about useful resources and helped coordinate referrals for families.
- Provided group, family and individual support in recovery resources to reach their goals.
- Participate in community events to support Families with resources.
- Developed and implemented individualized solution plans for families for well-being and empowering their families.
- Maintained family confidentiality and directed them to their support systems.
- Supported families and community with compassionate, empathetic face-to-face sessions and built rapport.
- Documented case management activity for accurate, reliable records.
- Assessed individuals' needs and resource options to achieve personalized goals.
- Arranged community initiatives to build supportive networks for improved family lifestyle.
- Provided counselling and support to families and individuals with drug and alcohol abuse issues.
- Developed family and individual goals based on living situation.
- Coordinated referrals to services based on families and individual needs and preferences.
- Displayed sensitivity to Bio cultural needs of families and Individuals.
- Provided case management services, created solution plans, and connected families and Individuals to appropriate resources.
- Created a safe space for community families and Individuals to share their stories in vulnerable situations
- Built relationships and connections within community for family benefits.
Afterhours Support Person
Monte Cecilia Housing Trust
10.2008 - 12.2022
- Provided compassion and families care to cultivate well-being and safety.
- Built and maintained rapport with families to facilitate a safe house.
- Recorded status and duties completed in logbooks for management.
- Completed regular check-ins and progress report for each family.
- Identified needs and coordinated plans for families and there safety.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Assisted families with support and needs when on site.
- Building relationships for vulnerable families in difficult situations.
HIPPY Tutor
ME Family Services
01.2013 - 06.2017
- Delivering education for parents living at home with young children.
- Supporting families and linking them to social workers for extended support.
- Developing confident skills and strategies for both parent and child.
- Tutored diverse families ofchildren to strengthen subject comprehension, boost confidence and build important learning skills.
- Week to week meet up with parents to discuss child progress and address concerns.
- Empowering families and making sure their children are prepared for primary school.
- Delivering resources and connecting/networking them to community organisations for extended support.
- Hearing stories of different bio cultural diversity with no judgements in place.
- Provided homework assistance using specific curriculum and materials.
- Motivated parents and children towards learning and studying to build self-confidence and reduce fear of failure.
- Supported families with helpful study plans.
- Developing family confidence through positive reinforcement strategies.
- Coached and mentored less-experienced parents to observe and measure outcomes.
- Attended conferences to develop skills for my own professional development.
- Safe spaces
Education
Level 4 - Computer Level 2
Te Wananga O Aotearoa
Mangere, NZ12.2015
Skills
- Organizational Skills
- Excellent Communication
- Analytical Thinking
- Cultural Awareness
- Active Listening
- Organization and Time Management
- Multitasking Abilities
- Problem-Solving
- Public Speaking
- Time Management
- Supervision and Leadership
- Conflict Resolution
- Interpersonal Communication
Accomplishments
- Achieved by having life skilled experience with accuracy and efficiency.
Timeline
Resource Recovery 'Therapist'
ME Family Services
06.2018 - Current
HIPPY Tutor
ME Family Services
01.2013 - 06.2017
Afterhours Support Person
Monte Cecilia Housing Trust
10.2008 - 12.2022
Level 4 - Computer Level 2
Te Wananga O Aotearoa
Similar Profiles
Robert Mac FarlaneRobert Mac Farlane
Social Worker at ME Family ServicesSocial Worker at ME Family Services
Yahnina HutchingsYahnina Hutchings
Board Member at Me Family ServicesBoard Member at Me Family Services
Denean LaboucanDenean Laboucan
2nd year practicum student at Child and Family Services Slave Lake/ Northwest Child and Family Services High Prairie2nd year practicum student at Child and Family Services Slave Lake/ Northwest Child and Family Services High Prairie