- Food
- Painting
- Hiking
- Cooking
- Music
Georgina Ogden
Auckland,Grey Lynn
Summary
I am an enthusiastic and motivated third-year Human Nutrition student at the University of Otago, known for my engaging personality and adaptable approach. My compassion and outgoing nature shine through in all areas of my life, be it work, university, or personal interactions. With four years of experience in customer service and food service, I pride myself on being personable, upbeat, and approachable. I take pride in delivering excellent customer service and enjoy engaging and interacting with people from diverse backgrounds.
Overview
5
5
years of professional experience
Work History
Hospitality Staff
Compass Group
04.2023 - Current
- Served alcoholic beverages and food at large-scale events, ensuring efficient service in high-volume, fast-paced environments.
- Balanced daily cash transactions accurately at the front desk while maintaining proper documentation records per company policy guidelines.
- Managed food inventory and supplies, reducing waste and maintaining optimal stock levels for diverse events.
Caterer
The Great Catering Company
11.2022 - Current
- Provided friendly, courteous service to create memorable moments for guests
- Enhanced client satisfaction by providing personalized catering services tailored to individual preferences and dietary requirements.
- Worked behind the bar to provide drinks to customers at events.
- Transported meal and beverage trays from kitchen and bar areas to serve guest tables.
- Arranged furniture and added decorations to assist in setting up for catering events.
- Provided a flexible work schedule to meet event needs.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
Ambassador
Fullers360
11.2023 - 02.2024
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanour and can-do attitude.
- Greeted customers and clients to create welcoming atmosphere.
- Assisted team with operational policies and procedures to drive services.
- Assisted tourists and passengers on Auckland's ferry services by providing information and support.
- Utilised conflict resolution techniques to handle angry and impatient customers during delays or cancellations.
- Efficiently managed large crowds during peak travel times in a fast-paced, high-pressure environment.
Waitress
Josy Cafe
12.2019 - 12.2022
- Provided attentive service to customers at a bustling, popular café in Grey Lynn.
- Trained new wait staff on food handling, customer service, and safety procedures.
- Ensured high customer satisfaction by performing timely table check-ins to address food and beverage needs.
- Built strong relationships with regular customers, creating a welcoming and familiar atmosphere.
Education
Bachelor of Science - Human Nutrition
University of Otago
Dunedin10.2024
High School Diploma -
St Mary's College
Auckland11-2021
Skills
- Excellent verbal communication skills
- Compassionate communication
- Motivational Interviewing
- Strong work ethic
- Fast learner
- Organising and prioritising
- Great listening skills
- Initiative
- Diligence
Accomplishments
- Passed all my science papers with an average of 86% (A), 2022-2024
- Completed 10-day Youth Development Voyage 'Spirit of Adventure', 2021
Interests
Timeline
Ambassador
Fullers360
11.2023 - 02.2024
Hospitality Staff
Compass Group
04.2023 - Current
Caterer
The Great Catering Company
11.2022 - Current
Waitress
Josy Cafe
12.2019 - 12.2022
Bachelor of Science - Human Nutrition
University of Otago
High School Diploma -
St Mary's College
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