Geraldine Hillary
Blenheim,Central
Summary
An honest, reliable person who believes in upholding organizational standards with integrity and respect. A "Can do" attitude and willing to learn new skills and embrace new challenges. A team player with positive energy and a good sense of humour.
LICENSES AND ENDORSEMENTS
Classes 1, 2 and 4L
(Car and Truck New Zealand)
Clean License
Overview
43
43
years of professional experience
1
1
Certification
Work History
Customer Service
HILLARY
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Greeted customers and helped with product questions, selections, and purchases. Will happily go the extra mile to achieve customer satisfaction.
- Stocked merchandise and arranging according to size or colour and brand
- Helped customers complete purchases, locate items, and join reward programs.
- Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
- Consulted with customers to assess needs and propose optimal solutions.
- Dealing with customer requests and providing quotations, stock availability and delivery date information. Experienced in resolving customer disputes and processing sales orders and contracts. Organized professional
Online Sales/Administrator
Beauty Products
06.2015 - 06.2023
- Fielding phone up to 50 calls per day
- Scheduling appointments
- Buying of stock
- Increased Hotel room sales by 25% in 1 year
- Product distribution
- Accounts
Proprietor & Office Manager
Orbit Productions
01.1994 - 06.2023
- Online Sales
- Telecommunications fielding hundreds of calls per month
- Marketing and promoting business through media advertising
- Accounts
Conference Co-ordinator & Marketing Manager
Portland Towers Hotel
01.1993 - 12.1994
- Liaison with Corporate Clients and Guests
- Overseeing Conferences from start to finish
- Co-ordination of Conferences, Functions and Accommodation
- Marketing/Sales
- Increased Conference sales by 10%
Marketing Manager
Airport Hotel
01.1990 - 12.1992
- Marketing and Sales
- Liaison with conference and corporate clients
- Accommodation promotion and sales
- Co-ordination of conference, function, & accommodation
- Produce marketing schemes
Registry Administration Clerk
Central Institute of
01.1980 - 01.1983
- Assisting with accounts and banking
Education
High School Diploma -
Upper Hutt College
Upper Hutt, NZSkills
- Honest and reliable
- Good listening and comprehension skills
- Hard working and willing to embrace new tasks
- Team player
- Strong organizational ability
- Proficient management skills
- Mature minded sensible person with positive energy
- Well groomed, high presentation standards if required
- Critical thinker
- Intelligent oral communication skills
- Professional telephone etiquette
Certification
NZ Hotel & Catering Industry Training Board Inc.
Customer Services Skills - Certificate
Telecom Customer Training Certificate
PABX Operator Training Course
Wellington Institute of Technology
Web Page creation course - certificate
Timeline
Online Sales/Administrator
Beauty Products
06.2015 - 06.2023
Proprietor & Office Manager
Orbit Productions
01.1994 - 06.2023
Conference Co-ordinator & Marketing Manager
Portland Towers Hotel
01.1993 - 12.1994
Marketing Manager
Airport Hotel
01.1990 - 12.1992
Registry Administration Clerk
Central Institute of
01.1980 - 01.1983
Customer Service
HILLARY
High School Diploma -
Upper Hutt College
NZ Hotel & Catering Industry Training Board Inc.
Customer Services Skills - Certificate
Telecom Customer Training Certificate
PABX Operator Training Course
Wellington Institute of Technology
Web Page creation course - certificate
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