Gerhard Thomas
Hawkes Bay,Hastings
Summary
Knowledgeable professional eager to leverage knowledge in occupational health and safety. Qualified to create safety policies, conduct inspections and deliver training. Smart and efficient with relevant software and technology for data analysis and reporting.
Overview
4
4
years of professional experience
Work History
Owner
Elite Wall And Floor Creations
Hawkes Bay
02.2022 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Health Safety and Environmental Manager
Hanlon Plumbing
Auckland, NZ
09.2020 - 12.2022
- Day to day activities site wide
- Health Safety and Environmental policies, procedures and training
- Site Audits, Implementation and management of systems and legislation
- Appropriate recommendations to clients and Business Unit
- Workshops.
Health Safety and Environmental Advisor
CPB Contractors
- Implementation and development of project, procedures and processes
- Develop and maintain effective working relationships with project management, staff, subcontractors and clients
- Actively contribute to improvement strategies.
Warehouse/Project Manager
Gough - New Zealand
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Identified plans and resources required to meet project goals and objectives.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Monitored project performance to identify areas of improvement and make adjustments.
HSE Advisor/Project Coordinator
ASB Building - Christchurch
- Built and maintained relationships with clients to provide ongoing support.
- Facilitated communication and collaboration between departments to help business function smoothly.
- Planned, developed, and implemented strategies to convey information with key decision makers.
- Maintained up-to-date knowledge on industry trends and regulations, ensuring accurate advice was provided to clients at all times.
- Trained new and existing employees on customer service best practices to improve overall customer handling skills.
- Anticipated responses and prepared clear and articulate answers.
- Produced detailed reports outlining key issues and proposed solutions.
- Contributed insights during team meetings aimed at optimizing firm-wide processes and procedures for increased efficiency.
- Collaborated with internal teams to develop comprehensive financial plans tailored to individual client needs.
- Enhanced client satisfaction by providing expert financial advice and personalized investment strategies.
- Managed risk effectively by closely monitoring client portfolios and making timely adjustments.
- Provided guidance on marketing and sales strategies to help clients reach new customers and increase revenue.
- Conducted thorough reviews of clients'' existing financial plans, identifying areas for improvement or adjustment.
- Delivered informative presentations at seminars, educating prospective clients on personal finance topics such as retirement planning or wealth management strategies.
HSE Advisor/Project Coordinator
Latimer Square - Rhynes Hotel
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Used standardized assessments to evaluate abilities, interests and characteristics of different students.
- Monitored customer service operations to confirm compliance with quality standards.
- Mentored junior advisors, fostering a supportive team environment focused on growth and learning.
- Gathered and analyzed customer feedback to inform product and service improvements.
- Provided guidance on marketing and sales strategies to help clients reach new customers and increase revenue.
Traditional Kitchens (Business Owner)
Kitchens & bedroom cupboards
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Thomas Construction (Business Owner)
Construction - Home and land
Education
Health Safety and Environmental Diploma Level 6 -
01.2019
Health Safety and Environmental Diploma Level 5 -
01.2018
OZHELP suicide awareness training -
01.2017
Project Management -
01.2017
Business skills Advance course -
01.2017
Warehouse management -
01.2015
Construction Management -
01.2015
Skills
- Team Player
- Organizational Leadership
- Motivating people
- Delegate
- Hard working
- Time and Resource Optimization
- Multi-Task Management
- Positive outlook
- Safety training development
- Lockout and tagout procedures
- Electrical Safety
- Hazard Identification
Languages
English Second language
Afrikaans first language
Strongpoints
- Excellent Communication skills
- Customer Services
- Strong Lead development skills
- Goal oriented
- Internet savvy
- Good strong work ethic
References
- Hanlon Plumbing, Jesica Fourie (Manager), 021 100 1064
- CPB Contractors, Ash Treliving (Manager), 020 592 32670
- CPB Contractors, Mark Ballantyne (Manager), 027 762 7344
Timeline
Owner
Elite Wall And Floor Creations
02.2022 - Current
Health Safety and Environmental Manager
Hanlon Plumbing
09.2020 - 12.2022
Health Safety and Environmental Advisor
CPB Contractors
Warehouse/Project Manager
Gough - New Zealand
HSE Advisor/Project Coordinator
ASB Building - Christchurch
HSE Advisor/Project Coordinator
Latimer Square - Rhynes Hotel
Traditional Kitchens (Business Owner)
Kitchens & bedroom cupboards
Thomas Construction (Business Owner)
Construction - Home and land