Ghizlane Malti
New Plymouth
Summary
Hi there, my name is Ghizlane. You're probably wondering how to pronounce that-its Reezlin, or just Reez for short. There's more to me than a name that no one can ever pronounce on the first try, and I'd like to tell you a little bit about myself. With a wide array of work and travel experience over the years I have a knack for adapting to any new situation and task thrown my way. My level headed state of mind, organization and communication skills have been a strong suit in all jobs I've held. My extensive experience with children has taught me empathy and patience. My experience in customer service and events has me thriving in all sorts of different environments. With numerous years in varied work experience I have been successful in building and growing relationships, networking, gathering feedback and providing innovative insight, and keeping a calm demeanor in stressful situations. I am passionate, curious and always happy to have a laugh.
Overview
7
7
years of professional experience
Work History
PRODUCTION ASSISTANT
WEST COAST COCOA/OZONE COFFEE ROASTERS
NEW PLYMOUTH, NZ
08.2023 - Current
- Precise measurement and assembly of raw ingredients for hot chocolate mixes
- Proficient operation of mixing and blending equipment to achieve desired product
- Conduct regular quality checks and promptly address any issues
- Monitor and notify supervisors of low inventory levels to prevent disruptions
- Adherence to cleaning and sanitization protocols for equipment and workspaces
- Accurate record-keeping of production data and collaboration with the team for documentation updates
- Effective communication and collaboration within the production team
- Execute precise packaging procedures, maintaining a commitment to quality and aesthetic presentation.
TASTING ROOM AND CELLAR DOOR HAND/ ALL ROUNDER
KNOWN UNKNOWN URBAN WINERY
NEW PLYMOUTH, NZ
09.2021 - 07.2023
- Coordinated reservations, warmly welcomed customers, and conducted informative wine tastings
- Handled food preparation and provided insights into our wine offerings
- Managed transactions, accepting payments, and completing end-of-shift cashouts
- Ensured the organization and tidiness of stock while monitoring expiration dates
- Educated customers about various products available
- Operated grape-pressing equipment and oversaw the bottling process
- Conducted thorough cleaning and sanitization of tanks and equipment
- Managed the pump and ensured its proper functioning
- Labeled bottles and offered general support as the right-hand person to the winemaker.
SCREEN PRINTING ASSISTANT/SHOWROOM ASSISTANT
SCREEN CULTURE SCREEN PRINTING STUDIO
NEW PLYMOUTH, NZ
08.2022 - 01.2023
- Delivered exceptional customer service in the showroom, extending a friendly welcome to clients and providing expert guidance for their orders
- Advised customers on the optimal selection from our diverse stock range, to meet their specific requirements
- Managed both inbound and outbound stock processes, ensuring precision and efficiency
- Maintained a consistently clean and organized showroom and studio environment
- Assisted screen printers in various capacities, including counting garments, exposing and washing out screens, color mixing, and setting up job sheets
- Conducted tasks such as taping up and refining screens, handling chemicals, cutting, and weeding vinyl heat transfers, and proficiently operating heat-pressing equipment
- Utilized Adobe Illustrator for creating vinyl heat transfers and printing images, enhancing the overall efficiency of the screen printing process.
ASSISTANT MANAGER/SALES ADVISOR
MACPAC NEW PLYMOUTH
NZ
03.2019 - 08.2021
- Applied exceptional customer service skills, providing efficient and friendly advice, reflected in positive NPS survey feedback
- Supported the store team and manager in achieving weekly target goals through effective communication and teamwork
- Maintained high standards of organization, tidiness, and optimal stock levels in both shop floor and stock rooms
- Recruited, trained, and managed new team members
- Assisted manager with store operations, including opening/closing, cash handling, and problem-solving
- Assumed managerial responsibilities in the absence of the manager, identifying and implementing effective solutions to problems
- Provided reliability, support, and flexibility to the manager and team
- Contributed new ideas and solutions, building strong relationships with customers and the community to ensure repeat business and a positive environment.
EVENT & TEAM MANAGEMENT/COORDINATOR
IGNITE PRODUCTIONS
LOS ANGELES, CA & REMOTELY
01.2017 - 01.2019
- Led the recruitment, onboarding, and management of brand ambassadors
- Managed events and people, overseeing on-site branding and cultivating relationships across all event aspects
- Demonstrated effective communication with all stakeholders to ensure successful event execution
- Conducted event recaps and provided weekly client reports
- Collaborated closely with clients to develop marketing strategies, fostering growth and profitability.
Education
General Studies & Fashion Merchandise -
Austin Community College
Austin, Texas01-2012
High School Diploma -
Gonzalo Garza Independent High School
Austin, Texas05-2007
Skills
- Strong communication skills
- Excellent at building and facilitating relationships
- Willingness to always keep learning, improving, and gaining new skills
- Varied work experience in different fields
- Effective time-management
- Ability to follow direction and take constructive criticism
- Outgoing, intuitive, self-aware, and driven
Volunteer Experience
- On The House Food Bank, New Plymouth
- Marfell Community Garden, New Plymouth
- Live-in caretaker, Byron Bay, Australia, 2014
- Caretaker to grandmother
- Aro Ha Wellness Retreat, Glenorchy, NZ, 12/2018-02/2019
References
- Alisha Hartland, Macpac New Plymouth, alishahartland@gmail.com, 0278709872
- Jules Van Costello, Known Unknown Urban Winery, wine@knownunknown.co.nz
- Clair Myr, Aro Ha Retreat, housekeeping@aro-ha.com, 0224110935
- Jaqi Alie, Ignite Productions, jaqialie@gmail.com, +14243531755
- Sasha Vliet, Former Nanny Family, sasha.vliet@gmail.com, +15129657075
Timeline
PRODUCTION ASSISTANT
WEST COAST COCOA/OZONE COFFEE ROASTERS
08.2023 - Current
SCREEN PRINTING ASSISTANT/SHOWROOM ASSISTANT
SCREEN CULTURE SCREEN PRINTING STUDIO
08.2022 - 01.2023
TASTING ROOM AND CELLAR DOOR HAND/ ALL ROUNDER
KNOWN UNKNOWN URBAN WINERY
09.2021 - 07.2023
ASSISTANT MANAGER/SALES ADVISOR
MACPAC NEW PLYMOUTH
03.2019 - 08.2021
EVENT & TEAM MANAGEMENT/COORDINATOR
IGNITE PRODUCTIONS
01.2017 - 01.2019
General Studies & Fashion Merchandise -
Austin Community College
High School Diploma -
Gonzalo Garza Independent High School
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