Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Gia Anh Pham

Upper Hutt,WGN

Summary

- I'm an energetic and personable with flair for providing excellent customer service in fast-paced environment. With understanding of beverage preparation and food handling, with strong attention to cleanliness and presentation. Dedicated to enhancing customer experiences and fostering welcoming atmosphere.


- I can offer positive attitude and ability to quickly learn and adapt to new tasks. Delivers understanding of customer service principles and basic food safety, easily picking up new skills related to coffee preparation and cash handling. Ready to use and develop communication and multitasking skills in the role.

Overview

2
2
years of professional experience
1
1
Certification

Work History

School Library Assistant

Upper Hutt College
02.2025 - Current
  • Evaluated collection content regularly for relevance, quality, diversity, replacing outdated materials as needed.
  • Developed creative displays that showcased featured books, attracted readers'' attention and promoted reading for pleasure.
  • Ensured compliance copyright laws other relevant regulations through careful monitoring of library materials usage.
  • Established partnerships with local public libraries for enhanced resource sharing opportunities among students.

Teaching Assistant

Care Education
12.2024 - 02.2025
  • Managed classroom behaviour effectively, creating a positive learning atmosphere conducive to academic success.
  • Supported classroom activities, tutoring, and reviewing work.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.
  • Provided one-on-one tutoring sessions for struggling students, leading to increased understanding and improved grades.

Cafe Worker

Lane Park Church
12.2023 - 07.2024
  • Maintained a clean and organized café environment, adhering to health and safety regulations.
  • Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
  • Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
  • Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.

Education

Upper Hutt College

Skills

  • Effective communication
  • Team coordination
  • Flexible educational approaches
  • Steady and patient presence
  • Customer service
  • Availability for varied schedules

Certification

IELTS - 7.5 Band

Languages

English
Professional Working
Vietnamese
Native or Bilingual

Timeline

School Library Assistant

Upper Hutt College
02.2025 - Current

Teaching Assistant

Care Education
12.2024 - 02.2025

Cafe Worker

Lane Park Church
12.2023 - 07.2024

Upper Hutt College

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Gia Anh Pham