Gigha Burt
Scotland,Nairn
Summary
I am a highly competent, motivated and enthusiastic professional, driven by a strong motivation to excel both as a collaborative team player and as an independent contributor. My organisation skills are top-notch, ensuring timely, efficient, and precise support to management and colleagues alike. With a polished and approachable demeanour, I excel in forging robust working relationships with diverse individuals.
My experience spans a broad spectrum of accounts, administrative and office procedures, complemented by an extensive understanding of the hospitality industry. I am adept at assimilating new concepts swiftly, which positions me as a versatile asset to any team. Committed to maintaining an active lifestyle, I engage in fitness activities such as gym workouts, running and walking, which I believe contribute to a superior work-life balance.
I view the prospect of working for your company as a strategic step to broaden my professional horizons, further develop my skill set, and enhance my personal and professional growth.
Overview
15
15
years of professional experience
Work History
Food and Beverage Attendant
St Moritz Hotel
03.2024 - 04.2024
- Provided outstanding customer service, ensuring guest satisfaction with prompt and courteous service.
- Expertly crafted a variety of hot and cold beverages in a fast-paced environment.
- Efficiently executed food and drink delivery, upholding the highest standards of quality.
- Maintained a clean and organised service area, contributing to a welcoming atmosphere.
- Skilled in cash handling, accurately receiving and processing payments.
- Maintained awareness of and compliance with all company policies and procedures.
Accounts Assistant
Saffery Champness
06.2022 - 11.2023
- Proficient in daily operations with Xero accounting software.
- Experienced in preparing financial statements for limited companies, sole traders and partnerships.
- Skilled in preparing and filing monthly and quarterly VAT returns.
- Effective in managing client inquiries and maintaining clear communication channels.
- Adept at drafting professional correspondence and managing email communications.
- Competent in processing bank statements and handling cheque transactions.
Business Advisory Assistant
Johnston Carmichael
11.2019 - 05.2022
- Proficient in leveraging leading accounting software including Xero, Autoentry, Sage, Silverfin, Quickbooks and Hubdoc for daily financial operations.
- Skilled in the accurate processing of both purchase and sales invoices, ensuring meticulous financial records.
- Expertise in compiling quarterly and monthly VAT returns, demonstrating strong compliance with tax regulations.
- Adept at performing bank statement reconciliations, maintaining the integrity of client financial data.
- Efficiently managed payment runs and expense processing, optimizing cash flow and cost management.
Administrator
Johnston Carmichael
01.2016 - 11.2019
- Expertly managed the printing and filing of sensitive and confidential documents, ensuring utmost privacy and organisation.
- Proficient in operating photocopying and faxing equipment to support office communication needs.
- Coordinated efficient mailing operations, both incoming and outgoing, to maintain seamless business correspondence.
- Handled a high volume of telephone calls with professionalism, providing prompt and courteous service.
Debt Recovery Assistant
Scott & Company
01.2014 - 01.2016
- Efficiently managed account data entry and retrieval, ensuring both new and old accounts were up-to-date.
- Expertly coordinated team diaries, optimising the scheduling and time management.
- Handled inbound calls with professionalism, accurately taking messages and addressing queries.
- Overseen client invoicing, maintaining meticulous financial records.
- Implemented a robust system for the storage and retrieval of client files, both electronic and paper-based.
- Prepared and presented comprehensive monthly reports to clients, demonstrating accountability and performance.
Waitress/Administrator/Shop Floor Assistant
Brodie Countryfare
01.2010 - 01.2014
- Delivered exceptional customer service, ensuring a positive dining experience for patrons.
- Managed cash transactions and till operations with accuracy and integrity.
- Monitored and maintained stock levels on the shop floor to optimise product availability.
- Creatively organised shop floor displays to enhance product visibility and appeal.
- Spearheaded the organisation of the business's new website, boosting online presence.
- Compiled and published online listings with detailed descriptions and quality photographs.
- Collaborated effectively within a team environment to meet and exceed business objectives.
G.P Receptionist
Doctors Surgery
06.2009 - 08.2009
- Managed a dynamic reception desk at a bustling rural medical practice, expertly coordinating appointments and overseeing test result logistics.
- Excelled in delivering exceptional customer service, adeptly handling inquiries and resolving complaints with professionalism and empathy.
Education
Xero Certified -
Saffery Champness
CSR - Corporate Social Responsibility
Johnston Carmichael
HNC (A) - Administration And Information Technology
Aberdeen College
06.2013
Intermediate 2 (C) - Administration
Nairn Academy
06.2010
Intermediate 2 (C) - English
Nairn Academy
06.2010
Intermediate 1 (B) - Hospitality
Nairn Academy
06.2010
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Organistation and Time Management
- Attention to Detail
- Flexible and Adaptable
- Computer Skills
- Calm Under Pressure
- Dependable and Responsible
Personal Information
- Date of Birth: 11/23/1992
- Gender: Female
- Nationality: British
References
- Keegan Landman, St Moritz Hotel, Food and Beverage Manager, Manager, keegan.landman@accor.com, 027 583 2898
- Vicki Kay, Saffery Champness, Accounts Manager, Manager, vicki.kay@saffery.com, 01463 246 300
Timeline
Food and Beverage Attendant
St Moritz Hotel
03.2024 - 04.2024
Accounts Assistant
Saffery Champness
06.2022 - 11.2023
Business Advisory Assistant
Johnston Carmichael
11.2019 - 05.2022
Administrator
Johnston Carmichael
01.2016 - 11.2019
Debt Recovery Assistant
Scott & Company
01.2014 - 01.2016
Waitress/Administrator/Shop Floor Assistant
Brodie Countryfare
01.2010 - 01.2014
G.P Receptionist
Doctors Surgery
06.2009 - 08.2009
Xero Certified -
Saffery Champness
CSR - Corporate Social Responsibility
Johnston Carmichael
HNC (A) - Administration And Information Technology
Aberdeen College
Intermediate 2 (C) - Administration
Nairn Academy
Intermediate 2 (C) - English
Nairn Academy
Intermediate 1 (B) - Hospitality
Nairn Academy
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