Summary
Overview
Work History
Education
Skills
Languages
additional informations
Timeline
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GIHANI SASHIMA

Summary

Dynamic and self-motivated professional with a strong background in customer service at Cash Converters. Proven ability to enhance team efficiency and customer satisfaction through effective communication and attention to detail. Skilled in food handling and maintaining cleanliness, committed to continual improvement and collaboration in fast-paced environments.

Retail professional with extensive experience in customer service and cash handling. Adept at maintaining organized workspaces and providing excellent customer experiences.

Overview

7
7
years of professional experience

Work History

Team Member

Cash Converters
01.2024 - 03.2025
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Developed and maintained courteous and effective working relationships.
  • Passionate about learning and committed to continual improvement.

Kitchen Helper

Raja Bojun Restaurant
01.2020 - 05.2021
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Enhanced kitchen efficiency by assisting with meal preparation and ensuring timely food delivery to customers.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
  • Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
  • Maintained composure and work quality while under stress.
  • Cleaned and maintained work areas, equipment and utensils.
  • Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
  • Improved customer satisfaction through attentive listening to dietary requests and accurately conveying them to the chef.

Cashier Helper

Seven Star Supermarket
01.2018 - 12.2019
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Provided friendly service even during stressful situations or periods of high volume without compromising accuracy or efficiency.
  • Supported fellow cashiers with additional tasks, contributing to overall team efficiency.
  • Maintained cleanliness of the cashier area, promoting a positive store environment for both employees and customers.
  • Streamlined checkout process for faster service, resulting in reduced wait times.
  • Collaborated with other team members on special projects such as store displays or inventory counts when needed.
  • Assisted customers with bagging groceries, leading to a more efficient and pleasant shopping experience.

Education

High School Diploma -

Gatwick College of Business And Technology
Colombo Srilanka

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Food handling
  • Dishwashing
  • Chef support
  • Cleaning
  • Bagging items properly
  • Cleanliness and hygiene
  • Customer engagement

Languages

English
Professional Working

additional informations

Holding New Zealand full driving license

Timeline

Team Member

Cash Converters
01.2024 - 03.2025

Kitchen Helper

Raja Bojun Restaurant
01.2020 - 05.2021

Cashier Helper

Seven Star Supermarket
01.2018 - 12.2019

High School Diploma -

Gatwick College of Business And Technology

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GIHANI SASHIMA