Gillian Robinson
BOPDHB
Tauranga,BOP
26
years of professional experience
Experienced Mental Health Registered Nurse with a strong background in psychiatric assessment and unit leadership. Delivered safe, person-centred care through multidisciplinary collaboration, crisis intervention, and recovery-focused support. Focused on enhancing patient wellbeing through effective behavioral management, complex care strategies, and family support.
Work History
Mental Health Registered Nurse
17 Years 1 Month- Conducted comprehensive mental health assessments and developed individualized nursing care plans.
- Administered psychotropic medications safely while monitoring side effects and patient responses.
- Implemented de-escalation techniques to manage acute behavioral escalation and maintain safe environments.
- Collaborated with multidisciplinary teams to coordinate treatment, discharge planning, and ongoing support.
- Documented clinical observations, risk assessments, and interventions with accuracy and confidentiality.
- Built therapeutic relationships that supported engagement, trust, and recovery-focused care.
- Supervised junior nurses and reinforced best practice in mental health nursing procedures.
- Reviewed patient progress and adjusted interventions to align with changing clinical needs.
- Administered psychotropic medications, monitored for side effects, effectiveness, and making adjustments as necessary to optimize treatment outcomes.
- Established rapport with patients from diverse backgrounds through empathic listening and culturally sensitive communication practices.
- Coordinated discharge planning with patients, families, and community providers to ensure continuity of care and successful transition back to the community.
- Educated patients and family members about medical conditions and mental health, medications, treatments and preventive measures.
- Provided crisis intervention services during psychiatric emergencies, ensuring patient safety through effective de-escalation techniques.
- Enhanced patient safety by conducting thorough assessments, identifying potential risks, and initiating interventions as needed.
- Assessed patients' physical and mental status by analyzing complaints and symptoms.
- Participated in case conferences to discuss complex cases collaboratively with colleagues from various disciplines for better decision-making.
- Created and implemented group therapies and programs to help patients improve or regain coping abilities.
- Improved patient outcomes by developing and implementing individualized care plans focused on mental health needs.
- Conducted ongoing assessments to track patient progress, evaluate treatment effectiveness, and modify plans as needed to achieve desired outcomes.
- Performed frequent ongoing assessments of patients' status to address changes.
- Collaborated with multidisciplinary teams to ensure comprehensive care for patients with mental health disorders.
- Maintained a safe therapeutic environment that promoted healing by following infection control protocols within the psychiatric unit setting.
- Determined patient risk by utilizing subjective and objective data obtained through patient interaction.
- Advocated for patients' rights and autonomy in treatment decisions while maintaining a therapeutic alliance that fosters trust and open communication.
- Evaluated, ordered and interpreted psychological evaluations and basic lab tests to assess and identify patients' conditions.
- Enhanced overall quality of care through participation in ongoing professional development opportunities related to mental health nursing best practices.
- Streamlined documentation processes by maintaining accurate electronic records of patient interactions, assessments, and interventions.
- Facilitated group therapy sessions to enhance social skills development, emotional regulation, and conflict resolution among patients with varying diagnoses.
- Promoted recovery and wellness by providing psychoeducation to patients and their families on coping strategies and available resources.
- Supported newly licensed nurses in their orientation process by serving as a preceptor and providing guidance on clinical practice within mental health nursing.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behavior and helping patients regain or improve coping abilities.
- Educated family members and caregivers on patient care instructions.
- Conducted ongoing monitoring and evaluations of behaviours and conditions, and updated clinical supervisors with current information.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Quickly responded to situations impacting safety and security to the unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Monitored patient reactions after administering medications and IV therapies.
Tutor
5 Years- Delivered individualized tutoring support aligned with workforce development goals and learner skill gaps.
- Assessed learner progress and adjusted instruction to improve understanding and retention.
- Developed lesson materials tailored to literacy, numeracy, and employability skills.
- Coached adult learners through job-readiness tasks, applications, and workplace communication.
- Established positive relationships with both students and parents, fostering open communication regarding academic progress and goals.
- Promoted critical thinking skills through engaging activities and consistent reinforcement of complex concepts.
Registered Nurse
5 Years- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Utilized critical thinking skills to prioritize nursing interventions based on patients' acuity levels and individual needs.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple Co Morbidities.
- Worked Part time to support delivery of workforce development
Nurse Coordinator
11 Months- Oversaw daily nursing workflows, balancing staffing priorities with safe, person-centred care delivery.
- Coordinated resident care plans with multidisciplinary teams, ensuring accurate documentation and timely clinical reviews.
- Liaised with families, GPs, and specialists to support consistent communication and resident wellbeing.
- Reviewed clinical records and medication documentation to maintain compliance with care standards.
- Assisted area coordinator to open new care facility , interviewing staff and establishing best practice
Nurse Unit Manager
2 Years- Led nurse team delivery of person-centred care across unit, maintaining clinical standards and resident dignity.
- Oversaw care planning, ensuring assessments, reviews, and documentation aligned with regulatory and organizational requirements.
- Managed staffing rosters, delegating duties to maintain safe cover and consistent service delivery.
- Monitored medication administration, reducing errors through robust checks and adherence to protocols.
- Conducted clinical audits, identifying improvements and strengthening governance across unit operations.
- Liaised with families, GPs, and multidisciplinary professionals to resolve issues and support resident well-being.
- Facilitated smooth transitions between shifts, ensuring seamless continuity of care for all patients on the unit.
- Established a strong rapport with patients and their families, addressing concerns and providing valuable support throughout the treatment process.
- Conducted regular performance evaluations for nursing staff, providing constructive feedback and identifying opportunities for improvement.
- Streamlined nurse scheduling, ensuring adequate coverage for all shifts while minimizing overtime costs.
- Implemented infection control measures, reducing hospital-acquired infections among patients under the unit's care.
- Promoted interdisciplinary communication through regular meetings with physicians, therapists, and other healthcare professionals.
- Reduced medication errors with thorough medication administration education and adherence to best practices.
- Optimized staff performance through comprehensive training and development programs.
- Developed effective care plans tailored to individual patient needs, resulting in improved health outcomes.
- Increased patient safety by conducting regular risk assessments and implementing necessary interventions.
- Fostered improvement in staff development, personnel training, and standards of patient care.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Evaluated skills of nursing personnel and verified staff certifications for validity.
- Oversaw infection control procedures to protect patients from infections and keep nursing departments compliant with state regulations.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance issues.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Quickly responded to situations impacting safety and security to the unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Oversaw care planning, ensuring assessments, reviews, and documentation aligned with regulatory and organisational requirements.
Registered Nurse
1 Year 3 Months- Administered medications safely, monitored responses, and escalated concerns promptly to medical teams.
- Delivered comprehensive patient assessments and updated care plans in line with NHS clinical standards.
- Coordinated multidisciplinary care, ensuring timely communication across wards, consultants, and support staff.
- Maintained accurate electronic patient records, documenting observations, interventions, and discharge information.
- Supported infection prevention practices by enforcing hygiene protocols and safe clinical procedures.
- Mentored junior nurses and students, providing guidance on ward routines, documentation, and patient care.
- Prioritized acute cases effectively, responding to changing patient needs and workload demands.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple co-morbidities.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
- Provided support for patient's families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
- Contributed to interdisciplinary team meetings by presenting relevant clinical data about patients'' progress toward reaching established goals of care.
- Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
- Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Conducted ongoing monitoring and evaluations of behavior and conditions, and updated clinical supervisors with current information.
- Prevented medication errors by carefully reviewing prescriptions from psychiatrists before administering medication in accordance with established guidelines.
- Contributed to decreased emergency room visits by effectively triaging incoming calls from patients experiencing mental health crises or seeking support resources.
- Educated family members and caregivers on patient care instructions.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Monitored patient reactions after administering medications and IV therapies.
Education
Bachelor of Science - Nursing Practice (Hons)
- Mental Health Diploma
Skills
Quality improvement
Psychiatric and mental health care
Individualized care planning
Mental health interventions
Family education
Care coordination
Clinical quality improvement
Care planning
Team collaboration
Unit leadership
Mental health care
Therapeutic dialogue
Infection control
Crisis intervention
Critical problem-solving
Medication administration
Patient health education
Timeline
Mental Health Registered Nurse
BOPDHB
09.2009 - CurrentRead More
Nurse Coordinator
Healthcare Barchester
06.2008 - 05.2009Read More
Tutor
Workforce Development Council
06.2004 - 06.2009Read More
Registered Nurse
Parklands Home
06.2004 - 06.2009Read More
Nurse Unit Manager
Barchester Healthcare
06.2002 - 06.2004Read More
Registered Nurse
Hartlepool NHS Trust
03.2001 - 06.2002Read More
University of Sunderland
Bachelor of Science from Nursing Practice (Hons)
Read More
University of Sunderland
from Mental Health Diploma
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