Gina Donnelly
Wallacetown,Southland
Summary
Dynamic Operations Scheduler at Downer NZ with a proven track record in O&M delivery and client reporting. Skilled in resource allocation and fostering strong relationships, I excel in achieving KPIs and enhancing team collaboration. Passionate about delivering exceptional results while ensuring health and safety standards are met. I thrive under pressure and can prioritize and adapt to meet the challenges each day presents.
Overview
29
29
years of professional experience
Work History
Operations Scheduler
Downer NZ
, Invercargill
01.2013 - Current
- End-to-end management of repair works. From prioritising and scheduling jobs, resources, repair methodology and reinstatement through to collation of costs and reporting.
- Managing health and safety, work permits, and traffic management required to complete works.
- Maintaining the client Asset Management System (including IPS and MyWorkSite). Providing accurate and concise reporting to the client and corporate.
- Managing our resources to ensure we meet KPI responses for repair works and inquiries. This includes regular collaboration with other departments and subcontractors to maximise response and efficiencies.
- Invoices payable and receivable, ensuring we capture all costs for claiming and reporting.
- Training, mentoring, and developing our service people. Strong relationship building with client's and members of public built on respect and continuous delivery of works.
Administration Support - Part Time
Fulton Hogan
, Invercargill
05.2012 - 12.2013
- Data entry and claim reconciliation.
- Fleet management and FBT reporting
- Providing administrative support in day-to-day operations, including accounts payable and any other tasks reqired
Senior Banking Consultant
ANZ
, Invercargill
06.1996 - 03.2012
- All aspects of Home Lending, Personal Insurance, and Investment Growth.
- Worked successfully with a diverse customer base to grow personal wealth through home ownership
- Maintained and grew a loyal client base and referral business by providing outstanding customer service experiences and solutions.
- Mentoring and training junior consultants.
- 12-month secondment to Human Resources to train and support various branches around the county during bank mergers
Education
Bachelor of Arts - History & Geography - with Honours
University of Otago
Dunedin, NZ12-1994
Skills
- Project management
- Client reporting
- Team collaboration
- KPI tracking
- Relationship building
- Time management - thrive under pressure
- Solutions driven and strong problem solver
Affiliations
- Passionate reader
- Walking and trekking with our 2 springer spaniels
- Travel and adventures
References
References available upon request.
Timeline
Operations Scheduler
Downer NZ
01.2013 - Current
Administration Support - Part Time
Fulton Hogan
05.2012 - 12.2013
Senior Banking Consultant
ANZ
06.1996 - 03.2012
Bachelor of Arts - History & Geography - with Honours
University of Otago
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