Gina Seo
Marketing Professional
Oteha,AUK
Summary
Experienced Office Management and Administration Professional with many years of experience optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Emerging Marketing professional completing marketing in MBA and offering organized nature, planning talents and communication strengths to support business and customer demands. Creative and engaging writer knowledgeable about marketing campaign development, social media engagement and brand ambassador relations.
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Retail Store Manager
KS Wairau Limited
01.2023 - 07.2023
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Optimized store displays and appearance via strategic merchandising.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed store organization, maintenance, and purchasing functions.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Submitted orders for new inventory.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Managed inventory control, cash control, and store opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Managed over 100 customers calls per day and increased sales by 10%
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Marketing Intern
Pioneer Education And Immigration Service Group
05.2021 - 10.2021
- Helped with planning and hosting of marketing events.
- Assisted in creating written, video and image content for marketing channels.
- Sat with marketing team members to learn new tasks and determine best tactics for solving challenges.
- Scheduled social media postings to advertise products and generate site traffic.
- Assisted with the development of event strategies and tactical plans to promote the accomplishment of marketing goals.
- Contributed to mock-ups, email campaigns, and social media content.
- Researched competitor trends and interpreted findings, reporting conclusions to supervisor.
- Wrote copy for social media posts, promotional emails and other marketing collateral.
- Monitored web traffic to analyze website performance.
- Identified appropriate marketing channels and target customers for campaigns.
- Collaborated with team members to help expand marketing channels
Office Manager
ACEKARE Ltd
06.2018 - 08.2020
- Provided complete meeting support, including materials preparation and notes or minute taking.
- Completed bi-weekly payroll for subcontractors.
- Handled all incoming business and client requests for information.
- Improved office operations by automating client correspondence, record tracking, and data communications.
- Produced high-quality documents, spreadsheets, and client-facing need using MS Office Suite.
- Interacted with clients professionally by phone, email, or in-person to provide information and directed to desired staff members.
Manager
Mu:m English
03.2013 - 04.2016
- Supervised young students in learning activities such as English camp and competition of English speaking.
- Developed teaching materials to supplement standard curriculum, enhancing learning concepts and promoting student engagement.
- Implemented promotional initiatives to maximize marketing program performance.
- Communicated with parents in person, by email and phone to apprise of student progress, challenges and behavior issues.
- Performed market analysis and researched latest trends.
- Developed ads targeting specific users for key promotions.
- Helped with planning and hosting of marketing events.
English Teacher
GO-IL Primary School
2011 - 2013
- Administered Writing and Reading tests to determine comprehension rates among students.
- Helped students develop important learning skills and good study habits useful in school.
- Prepared comprehensive English curriculum for students.
- Worked with other teachers to support struggling students and provide thorough help to rectify comprehension issues.
- Communicated with parents in person, by email and phone to apprise of student progress, challenges and behavior issues.
English Teacher
Engloo
04.2008 - 10.2010
- Developed innovative lesson plans to engage students in English language learning.
- Assessed student progress and provided feedback to improve performance and establish academic success.
- Prepared and implemented lesson plans covering required course topics.
- Designed and implemented assessments to measure student progress in English language learning.
- Worked with other teachers to support struggling students and provide thorough help to rectify comprehension issues.
- Developed innovative lesson plans to engage students in English language learning
Education
MBA - Marketing
AIS(Auckland Institute Of Studies)
Auckland, AUK09.2021
Postgraduate Diploma In Business Administration - Marketing
AIS (Auckland Institute of Studies)
Auckland, AUK09.2017
Bachelor of Arts - Korean Language And Literature
SungShin Women's University
Seoul、Republic Of KoreaBachelor of Arts - Department English
INDUK University
Seoul, Republic Of KoreaSkills
- Documentation and control
- Organizational skills
- Business administration
- Strategic Planning
- Market Research
- Market Strategy
- Stock Management
- Operational Efficiency
- Effective Working Relationships
- Strong Multitasking Skills
- Inventory Control
- Market Trend Awareness
- Documentation Expertise
- Staff Management
- MS Office
- Excellent Communication
- Email Promotions
- Digital Content Development
- Blog Posts
- Google AdWords
- Administrative Support
- Website Updates
- Strong multi-tasking
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Retail Store Manager
KS Wairau Limited
01.2023 - 07.2023
Marketing Intern
Pioneer Education And Immigration Service Group
05.2021 - 10.2021
Office Manager
ACEKARE Ltd
06.2018 - 08.2020
Manager
Mu:m English
03.2013 - 04.2016
English Teacher
Engloo
04.2008 - 10.2010
English Teacher
GO-IL Primary School
2011 - 2013
MBA - Marketing
AIS(Auckland Institute Of Studies)
Postgraduate Diploma In Business Administration - Marketing
AIS (Auckland Institute of Studies)
Bachelor of Arts - Korean Language And Literature
SungShin Women's University
Bachelor of Arts - Department English
INDUK University
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