Gina Tuulaupua
Rotorua,BOP
Summary
Dynamic Manager with proven expertise at Spotlight in stock management and cash handling. Successfully enhanced team performance through effective coaching and mentoring, leading to improved service quality. Skilled in inventory control and order processing, I consistently upheld high standards while resolving customer issues and optimizing operational efficiency.
Overview
14
14
years of professional experience
Work History
Manager
Spotlight
Rotorua, BOP
11.2012 - Current
- Manager stock & Departments
- Cash Handling
- Inward/Outward Stock
- Online orders
- Service Counters
- Office responsibilities
- Oversaw daily operations to maintain efficiency and quality standards.
- Mentored junior staff to build their capabilities and confidence in roles.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
Skills
- Stock management
- Inventory control
- Cash handling
- Order processing
References
References available upon request.
Timeline
Manager
Spotlight
11.2012 - Current