Giovanni Aseloka
Sydney
Summary
I currently work as an emergency dispatcher for the New Zealand Police and pride myself being a professional emergency communication specialist, skilled in managing high-stress situations and ensuring rapid, accurate information is relayed. Known for strong teamwork and adaptability in working alone within dynamic environments. Expertise in crisis management, multitasking, and maintaining composure under pressure. Reliable, results-driven, and equipped with excellent verbal communication and problem-solving abilities.
Overview
2026
2026
years of professional experience
Work History
Emergency Dispatcher
New Zealand Police
02.2020 - 10.2025
- Coordinated emergency response efforts, ensuring timely dispatch of personnel and resources.
- Utilized CAD systems to log incidents accurately and efficiently track resource deployment.
- Monitored multiple communication channels to prioritize and assess incoming emergency calls.
- Trained new dispatchers on protocols, procedures, and the effective use of communication tools.
- Proved successful working within tight deadlines and a fast-paced environment.
- Offered friendly and efficient service to customers, and handled challenging situations effectively.
Loss Prevention Officer
The Warehouse
11.2017 - 01.2020
- Generated comprehensive reports documenting evidence of attempted theft and recovered merchandise.
- Conducted routine audits of inventory and security systems.
- Analyzed incident reports to identify trends in loss prevention challenges.
- Actively participated in weekly management meetings, providing insight on current loss prevention issues and recommending solutions where appropriate.
Personal Trainer/Gym Instructor
YMCA
01.2015 - 01.2020
- Designed customized fitness programs tailored to individual client goals and needs.
- Conducted fitness assessments to evaluate client progress and adjust training regimens accordingly.
- Led group training sessions that promoted teamwork and fostered a supportive fitness community.
- Assisted in the recruitment and onboarding of new gym staff, ensuring seamless integration into the team.
- Resolved customer inquiries through effective communication and problem-solving techniques.
Security Officer
KONG Nightclub
2017 - 2019
- Monitored premises to prevent unauthorized access and ensure safety of personnel and property.
- Conducted regular patrols, identifying potential security risks and implementing corrective measures.
- Trained new security officers on protocols and emergency procedures to enhance team readiness.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
Customer Service
Mexican Cantina
01.2013 - 01.2013
- Managed food and beverage orders efficiently to ensure timely delivery and accuracy.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
NCEA -
New Zealand Institute of Health And Fitness
Auckland, NZ01.2015
NZQA -
National College of Security
Auckland, New Zealand01.2013
NCEA -
UNITEC
Auckland, New Zealand01.2009
NCEA -
Mount Albert Grammar School
Auckland, New Zealand01-2009
Skills
- Crisis management
- Call management
- Multitasking and prioritization
- Time management
- Problem-solving abilities
- Customer service
- Situational awareness
- Accuracy and precision
Timeline
Emergency Dispatcher
New Zealand Police
02.2020 - 10.2025
Loss Prevention Officer
The Warehouse
11.2017 - 01.2020
Personal Trainer/Gym Instructor
YMCA
01.2015 - 01.2020
Customer Service
Mexican Cantina
01.2013 - 01.2013
Security Officer
KONG Nightclub
2017 - 2019
NCEA -
New Zealand Institute of Health And Fitness
NZQA -
National College of Security
NCEA -
UNITEC
NCEA -
Mount Albert Grammar School
Interests
I enjoy reading and cooking, spending time with friends and family. I love exercising and enjoy helping others with their fitness goals.