Glassie Puia

• Responded quickly to emergency maintenance requests for timely on-call support.
• Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
• Installed new equipment and explained operation and routine maintenance protocols to customers.
• Reviewed technical documentation to complete equipment maintenance and repair.
• Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
• Operated hand tools and power equipment according to company safety procedures.
• Established positive customer relationships by providing punctual, cost-effective solutions.
• Managed on-site and off-site installation, repair, maintenance, and test tasks.

Field service technician

• Performed maintenance procedures and repairs on existing electrical products and systems.
• Inspected completed installations to observe operations and verify conformance to design and equipment specifications.