Glen Cooke

• As part of the SLT I drive strategy to increase company revenue by streamlining processes and implementing cost-saving measures.
• Boost client satisfaction rates through exceptional relationship management and prompt resolution of issues.
• Optimised staff performance by designing comprehensive training programs tailored to individual needs.
• Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas through a newly introduced Employee Engagement Group.
• Facilitated cross-functional collaboration for improved decision-making processes within the organisation.
• Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team moral.
• Managed daily operations while overseeing multiple (Auckland, Dallas and London) locations to foster increased productivity.
• Enhanced team (global inter company) collaboration through regular communication, goal setting, and performance evaluations.
• Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
• Improved project efficiency with strategic planning, resource allocation, and time management practices.
• Lead and implemented the integration of a Kiwi start-up into an American Corporate.

• As GM I oversaw every aspect of the New Zealand business functions and performance
• This spanned full fiscal performance and commitments, compliance and credibility; sales & marketing; HR and all operational functions such as supply and logistics and warehouse performance
• Most importantly I created a culture of high performing committed people who believed in the path we were taking and the strategy we needed to get there
• I forged relationships with key strategic partners, both internally and externally and I built a leadership team, gave them responsibility to 'run it like they own it' and guided them to continually develop and improve
• Most importantly - we worked hard but had fun along the way My Core Responsibilities in brief: Financial Management Accountability Full P&L responsibility for the business
• Including:
• Developing 3-year year Strategic, Financial and Operating Plan
• Develop Sales and Marketing plan and commitments through to Brand and sku level
• Produce accurate financial forecasting to PAC Leadership Teams
• Ensured the effective operation and management of all functional areas of the business such as customer service, commercial operations, sales and marketing, technical operations, supply chain and warehousing
• Manage the business expenses to meet the operational plan
• Challenge every line of the P&L to ensure it is driving sales and/or profit
• Oversee annual audit to ensure fiscal responsibility and business compliance

Customers Include:

Zoetis Animal Health

Farm IQ

PacificVet

EBOS - Endeavour Consumer Health

TRG Imaging