Glen Hopgood
Invercargill
Summary
Dynamic and dedicated professional with a clean driving record and exceptional time management skills. Enhancing efficiency, and ensuring customer satisfaction. Strong decision-making abilities and a commitment to safety and service excellence, fostering positive relationships with clients and colleagues alike.
Overview
17
17
years of professional experience
Work History
Courier Driver
New Zealand Post
05.2022 - Current
- Delivered parcels efficiently, ensuring timely and accurate distribution to clients.
- Navigated local routes to optimize delivery times and reduce transportation costs.
- Maintained vehicle cleanliness and performed routine checks to ensure safety compliance.
Taxi Driver
Ezicab
06.2016 - 05.2022
- Delivered safe and efficient transportation services to diverse clientele across urban and suburban areas.
- Navigated complex city routes to minimize travel time and enhance passenger satisfaction.
- Maintained vehicle cleanliness and functionality through regular inspections and basic maintenance tasks.
- Provided exceptional customer service by addressing passenger inquiries and resolving conflicts promptly.
- Increased customer loyalty with excellent communication skills and a professional demeanor.
- Assisted elderly or disabled passengers with entering or exiting the vehicle when necessary while displaying empathy.
Site Manager
Z Energy
11.2008 - 08.2015
- Oversaw daily store operations, ensuring compliance with company policies and procedures.
- Managed inventory levels, optimizing stock management to reduce waste and improve efficiency.
- Trained and mentored staff, fostering a collaborative team environment to enhance performance.
- Analyzed sales data to identify trends, driving strategic decisions for promotional activities.
- Developed staff schedules, aligning workforce availability with peak business hours for operational efficiency.
- Conducted regular audits of store processes, enhancing accuracy in financial reporting and inventory control.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Assisted with hiring, training and mentoring new staff members.
Education
Diploma - Business Management And Human Resources
Southern Institute of Technology
Invercargill07-2016
Skills
- Working independently
- Time management
- Excellent driving skills
- Clean driving record
- Valid Driver's license
- Decision-making
- Relationship building and rapport
- Attention to detail
Timeline
Courier Driver
New Zealand Post
05.2022 - Current
Taxi Driver
Ezicab
06.2016 - 05.2022
Site Manager
Z Energy
11.2008 - 08.2015
Diploma - Business Management And Human Resources
Southern Institute of Technology
Similar Profiles
Steven VolschenkSteven Volschenk
Operations Manager (AM Shift) at New Zealand PostOperations Manager (AM Shift) at New Zealand Post
Aden GannawayAden Gannaway
Delivery Agent at New Zealand PostDelivery Agent at New Zealand Post
Eric JunEric Jun
Parcel Officer at New Zealand PostParcel Officer at New Zealand Post
ALOFA KATHERINE MAHIAALOFA KATHERINE MAHIA
Fellmongery at Alliance PlantFellmongery at Alliance Plant
Emma AllenEmma Allen
Centre Manager at Otatara PreschoolCentre Manager at Otatara Preschool