Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Glen Roth

Auckland,Auckland

Overview

16
16
years of professional experience

Work History

ROTH’S RESUME
  • And Confidential
  • GLEN, For the Position of
  • PERSONAL APPRAISAL
  • GLEN ROTH At Present I am available to accept work offers
  • I previously used to work for Phoenix Contact as Sales Engineer North Island doing technical sales of industrial Automation gear
  • Sales of electrical automation as well as IT gear related to Automation
  • Customer base of over 350 accounts
  • 12 new customers per year
  • 12 Lifetime Warranty signups per year
  • 1 Training session per month
  • Country customer visit trip every 6 to 8 weeks
  • Assited customers with the selection of gear needed for there solutions
  • The role was to develop the customer base to produce higher turnover as well as introduce and signup customers to our lifetime warranty program
  • Was successful in all areas
  • Due to Covid's interference the training has been a bit hit and miss due to restrictions
  • I worked for Corys Electrical Wholesalers as external Sales Representative
  • In this position I was responsible for the upkeep of a 650 client database generating approx $450k per month revenue
  • Not a easy task if I must say so
  • We sell all items relating to to the electrical and data industries my specialty being data products, telecoms, IT, fiber optics including fiber cable and data cable and control cable
  • I have enjoyed working for Corys tremendously but feel the need to broaden myself and move on to more challenging things
  • At Maser Communications I was Product Specialist and National Product Specialist/BDM for Digital Lumens intelligent high bays and new emerging technologies
  • Previous to this at Maser I was customer service rep plus rep support
  • The CSR role had me take incoming calls and order processing as well as sourcing and ordering goods from local and international suppliers
  • I also had to research products to fit customer demands
  • I also had to work on RFP's etc
  • Warehouse support was also one of my roles, with a MAF qualification on opening shipping containers
  • I show a high degree of professionalism and pride within my work, my positive outlook on life spills into the advice I give to my clients
  • My engineering knowledge and the support I give to my clients is paramount to my/our success
  • As a Contracts/Quotation Manager for Cetnaj I developed the business through relationship building with suppliers, quoting projects, supplying installers with materials and equipment for projects
  • Quoting values from $5000 to $250 000 plus, and recently winning the contract to supply Sky Comms on a Vodafone project worth $ 1 Million
  • I also had to do all quotations and RFP's for large projects and follow through to completion of these
  • This entails as example requiring, gathering and composing the flowing information for RFP's
  • Proposal Guidelines
  • Summary and Background
  • Project Scope
  • Request for Proposal and Project Timeline
  • Budget
  • Bidder Qualifications
  • Preposal evaluation criteria etc
  • Another aspect of my role was stand in Branch Manager, this role required me to take over the day to day running of a branch when the normal manager was away on leave or sick
  • Prior to the above role I was the Data Business Development Manager, acquiring new businesses and maintaining up to fifty clients
  • On average I acquired two new clients per month, whilst maintaining a target of $75 000 worth of revenue per month at an average of about 17%GP
  • I Project Managed PABX installations, holding meetings with clients to define the process of the installation, as well as to identify the specific programming requirements
  • All my projects were installation successfully and went according to plan with no failed projects
  • During my time as Coordinator I assigned Engineers based in Dunedin, Christchurch', Wellington, Taupo and Auckland, dealt with fault and SLA response times, making sure we met the SLA details and company response times with seven staff reporting to me
  • As Senior Engineer I was responsible for an area stretching from Taupo to Whangarae installing and maintaining Ericsson PABX's
  • Another aspect of my role was 3rd level support of the Ericsson EDA adsl2+ platform
  • I was responsible for training all the field engineers on the EDA platform and perform high level programming and fault finding as the field engineers required my experience and skills.

Branch Sales Representative

Corys Electrical Wholesaler, Penrose
01.2016 - Current
  • Maintaining A 650 client database
  • Internal and external sales
  • Account management
  • Technical support
  • Sales to electrical, data and IT customers selling all products related to those industries
  • Office duties including financials

Product Specialist and National

Maser Communications LTD
Auckland
01.2009 - 10.2013
  • BDM
  • Product Manager Digital Lumens LED lighting
  • Internal sales
  • Project coordination
  • Internal IT support
  • Warehouse support
  • MAF certified
  • Forklift license product support “Ikusi” TV distribution

Contracts Manager

Cetnaj Stronglink
Auckland
05.2007 - 01.2009
  • Data Communications Sales and Support
  • Running Data division
  • Responsible for: Data stock levels at all 5 branches
  • Purchasing local and international
  • Business Development
  • Account Management clients and suppliers
  • Product Management
  • Pricing
  • Sourcing
  • Marketing
  • Sales support to all 5 branches
  • Quoting
  • Data sales target
  • Contracts and quotations

Senior Service Engineer

Zintel Enterprise Limited
Auckland
02.2004 - 05.2007
  • Ericsson) Installation & Maintenance on Ericsson SME equipment 3rd level support EDA (Ericsson DSL Access) National Coordinator Business Phone Queue Key Tasks (At National level)
  • Perform all BP50/250, Application ,EDA fault, maintenance and installation work as directed
  • Assist Sales staff with design and pricing of solutions
  • Provide pre sales support for Account Managers
  • Project manage installations as assigned
  • Perform all work with due recognition of customer SLA expectations
  • Ensure all work in national queue is allocated to someone and contacting Engineers to make sure resolution are found within SLA timeframes
  • Assigning work to Contractors and keeping track of these jobs for speedy resolution
  • Co-ordinate appropriate use of contractors 3rd level support on EDA
  • Solution Design EDA
  • Training of internal staff as well as customers on EDA
  • Presentation of Solutions
  • Ensuring all work done is within budget
  • Preparing business plans for new technologies
  • Skills and client Matrix
  • Job reallocation /resource leveling and SLA performance optimizing
  • Job closure
  • Job performance reporting by individual and group
  • Liaison with service delivery management and service desk

Education

LANDSURVEYING - Telecommunications

Barea Technical College TELECOM

Matric Certificate - undefined

relating to technical aspects of IT & T. A+, N+ and CCNA Siemens Hicom 300, 27 000 port PABX - undefined

1991

Skills

  • Positive, business-like approach
  • Leadership presence
  • Skilled with spreadsheet and administrative systems
  • Eye for detail, structured approach
  • Excellent time management and time planning
  • Excellent verbal and written communication
  • Firmness and fairness
  • Diplomacy
  • Tenacity to follow up and gain closure
  • Ability to grasp technical concepts swiftly
  • Experience and maturity
  • Feb 2003 – Feb 2004
  • SieTec NZ Ltd
  • Panmure
  • Project Manager PABX installations
  • Key Tasks
  • Manage project from end of sale till completion of solution
  • Order Telco circuits appropriate to solution
  • Design call flows
  • Design ACD solutions
  • Design AA call flows
  • Design any private network routing
  • Ensure VIOP solutions are Tested and quality of service is there
  • Ensure Client is happy with solution and get sign off of design
  • Assign project to engineer
  • Ensure install goes according to plan
  • Get Sign off on completion of solution
  • Hand over to service for continued support
  • Sept 2002 – Feb 2003
  • Downer Engineering
  • MT Wellington
  • Field Technician
  • Installation of Jet Stream and associated telecom products
  • Installation of DSL routers and configuration of networks for IP networking
  • Mar 1996 – May 2002
  • Seimans Pretoria
  • Supervisor
  • Field Technician ICNE
  • Installations for Quick Service Dept in JOHANNESBURG
  • Took a transfer to Pretoria to work in the ICNE dept
  • Field maintenance on the ems 21
  • Field maintenance on the ems 30c
  • Field maintenance on the ems 80c
  • Field maintenance on the ems 91
  • Field maintenance on the ems 601
  • Field maintenance on the Hicom 118
  • Field maintenance on the Hicom 120
  • Field maintenance on the Hicom 130
  • Field maintenance on the Hicom 150
  • Field maintenance on the Hicom 150 cordless EM
  • Field maintenance on the Hicom 150 PRO
  • Field maintenance on the Hicom 300 range
  • Field maintenance on the Hicom 300 cordless dect system
  • Network, RAS and PC support for the Pretoria ICNE dept
  • Hardware and software support PC's
  • C6 WIN hardware and software support
  • Claire Pro (networking) hardware an softwar support
  • A qualified N qualified
  • Completed CCNZ course still to write exam
  • Applied for position as a Product Manager Hotel Solutions withdrew application moved to New Zealand
  • 1987 - 1996
  • TELCOM ELECTRICIAN
  • Dept Post & Telecommunications
  • Fault finding in Durban on telecom equipment including PABX'S moved to Pretoria and continued doing the same work until the above date
  • 1987
  • Grekio construction
  • Site Manager
  • Managing the staff and construction of roads, gabions and bridges in the Natal Highlands This area was prone to slips and bridge wash a ways as it was a high rainfall area
  • South African Air Force
  • Jan 1985 – Dec 1986
  • Sergeant (Counter Insurgency Operations- Site Access)
  • In charge of site access to Devon Air force Base Radar Security Under ground complex

Accomplishments

  • CONTACT DETAILS 0221716479 ADDRESS: 42 Sequoia Place
  • Sunnynook
  • North Shore
  • Auckland

Timeline

Branch Sales Representative

Corys Electrical Wholesaler, Penrose
01.2016 - Current

Product Specialist and National

Maser Communications LTD
01.2009 - 10.2013

Contracts Manager

Cetnaj Stronglink
05.2007 - 01.2009

Senior Service Engineer

Zintel Enterprise Limited
02.2004 - 05.2007

ROTH’S RESUME

LANDSURVEYING - Telecommunications

Barea Technical College TELECOM

Matric Certificate - undefined

relating to technical aspects of IT & T. A+, N+ and CCNA Siemens Hicom 300, 27 000 port PABX - undefined

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