Glen Thomson
Christchurch,CAN
Summary
Dynamic leader with a proven track record at Styx Property Care Limited, enhancing operations and customer satisfaction. Expert in business management and staff development, Able to spearhead initiatives that significantly improved efficiency and team performance. Skilled in project management and relationship building. Able to employ a strategic approach resulting in sustained business growth and a loyal, high-performing team. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organisational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
24
24
years of professional experience
Work History
Owner Operator Landscaping
Styx Property Care Limited
10.2005 - Current
- Managed day-to-day business operations.
- Managed up to five teams at one time, often operating on multiple different job sites.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of up tp 24 employees, dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Evaluated suppliers to maintain cost controls and improve operations.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Generated revenues yearly and effectively capitalized on industry growth.
- Trained and developed team members to build human capital.
- Performed general equipment maintenance and repair to minimize downtime.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
Mechanic
Team Hutchinson Ford
01.2000 - 01.2005
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Disassembled defective parts to make proper repairs.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Education
Full Class 1,2 And 4 Truck Licence -
All Commercial Driver Training
Qualified A Grade Mechanic -
Automotive Engineering Apprenticeship
01.1986
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Project Management
- Operations Management
- Business Management
- Staff Management
- Team Oversight
- Staff hiring
- Business Development
- Employee Development
Timeline
Owner Operator Landscaping
Styx Property Care Limited
10.2005 - Current
Mechanic
Team Hutchinson Ford
01.2000 - 01.2005
Full Class 1,2 And 4 Truck Licence -
All Commercial Driver Training
Qualified A Grade Mechanic -
Automotive Engineering Apprenticeship
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