Summary
Overview
Work History
Education
Skills
Timeline
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Glenn Edward Harrington

Christchurch,Westmelton

Summary

Driven professional with a proven track record in office administration and customer service, notably at R O Jones Panel Beaters. Excelled in enhancing customer satisfaction and streamlining workflow planning. Skilled in data entry and staff management, achieving significant improvements in operational efficiency and client relations without exceeding a 55-word limit. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

13
13
years of professional experience

Work History

Administrative Assistant

R O Jones Panel Beaters
06.2020 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Courier

Akaroa Couriers
11.2017 - 06.2020
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
  • Enhanced customer satisfaction through timely deliveries and professional communication with clients.
  • Adhered to all traffic laws while operating company vehicles for safe transportation of goods.

Retail Sales

Mitre 10 Mega Rangiora
04.2012 - 11.2017
  • Increased retail sales by utilizing strong product knowledge and effective upselling techniques.
  • Enhanced team performance through effective training and guidance on best practices in optical retail sales and customer service.
  • Provided knowledgeable product recommendations based on individual client needs, driving retail sales growth.
  • Participated in ongoing training sessions to stay current on industry trends and best practices for bath retail sales associates.

Dispatch Coordinator

Acm Security
08.2011 - 11.2012

Dispatching money to the banks and looking after staff on there Runs and booking flights to send money to Main centers

Education

Akaroa Area School
Akaroa, NZ

Skills

  • Customer Service
  • Data Entry
  • Computer Skills
  • Office Administration
  • Time Management
  • Customer and client relations
  • Database entry
  • Staff Management
  • Workflow Planning

Timeline

Administrative Assistant

R O Jones Panel Beaters
06.2020 - Current

Courier

Akaroa Couriers
11.2017 - 06.2020

Retail Sales

Mitre 10 Mega Rangiora
04.2012 - 11.2017

Dispatch Coordinator

Acm Security
08.2011 - 11.2012

Akaroa Area School
Glenn Edward Harrington