Gloria Waikare
Gore,STL
Summary
Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
32
32
years of professional experience
Work History
Receptionist
Gore Multisport Complex
10.2021 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Responded to inquiries from callers seeking information.
- Kept reception area clean and neat to give visitors positive first impression.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Assisted with onboarding new clients and securing paperwork completion.
- Facilitated clear communication between staff members by distributing memos and announcements in a timely manner.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Managed multiple tasks and met time-sensitive deadlines.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Organized, maintained and updated information in computer databases.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Handled cash transactions and maintained sales and payments records accurately.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Played an instrumental role in maintaining a clean work environment by coordinating office maintenance and cleaning schedules.
- Answered phone promptly and directed incoming calls to correct offices.
- Collected swim school, ice rink ice time, swim and aqua concession card payments, processed transactions and updated relevant records.
- Maintained confidentiality of information regarding clients and company.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Developed and maintained courteous and effective working relationships.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Cultivated interpersonal skills by building positive relationships with others.
- Strengthened communication skills through regular interactions with others.
- Skilled at working independently and collaboratively in a team environment.
Parish Administrator
Anglican Church
03.2021 - 08.2023
- Assisted with organizing religious activities and services.
- Prepared and distributed religious materials.
- Enhanced parish communication by coordinating the production and distribution of weekly bulletins, monthly newsletters, and event announcements.
- Supported religious leaders in performing various duties.
- Attended meetings with religious leaders.
- Participated in religious ceremonies and events.
- Maintained religious records and documents.
- Managed financial transactions with precision, ensuring timely payments for vendors and accurate recording of donations received.
- Supported pastoral staff with administrative duties including calendar management, correspondence drafting, and appointment scheduling as needed.
- Contributed to a safe worship space by supervising maintenance staff and overseeing routine facility upkeep tasks such as cleaning, repairs, and inspections.
- Cultivated a welcoming environment by greeting visitors warmly, addressing their inquiries professionally, and directing them to appropriate resources or personnel.
- Streamlined office operations for increased efficiency by implementing an organized filing system and maintaining accurate parish records.
- Coordinated volunteer schedules and provided support for various parish events, ensuring successful execution and positive experiences for attendees.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all tasks within deadlines.
- Proven ability to learn quickly and adapt to new situations.
- Developed and maintained courteous and effective working relationships.
- Applied effective time management techniques to meet tight deadlines.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Learned and adapted quickly to new technology and software applications.
- Self-motivated, with a strong sense of personal responsibility.
- Resolved problems, improved operations and provided exceptional service.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Kaiako Matua - Head Teacher
Ngati Hamua Kohanga Reo
09.1991 - 12.2021
- Implemented reading and writing workshops to increase student literacy and support school reading programs.
- Collaborated with colleagues on interdisciplinary projects, promoting holistic understanding of various subjects among students.
- Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Mentored junior teachers, sharing best practices and providing constructive feedback to improve their teaching techniques.
- Educated students in foundational concepts such as shapes, numbers, and letters.
- Allowed for ample outdoor discovery time in schedule each day.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Utilized data-driven strategies to identify areas of improvement within the curriculum and tailor instructional approaches accordingly.
- Supported student physical, mental, and social development using classroom games and activities.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
- Implemented creative ways to foster curiosity for complex principles through hands-on learning and planned activities.
- Shifted between formal and informal methods of teaching to keep students engaged.
- Maintained accurate records of student attendance, performance, and progress to ensure transparency and effective communication with parents.
- Fostered strong relationships between faculty members through effective communication channels and team-building events.
- Boosted cultural awareness by incorporating children's literature from world cultures.
- Created and developed lesson plans to meet students' academic needs.
- Helped students explore concepts with engaging, learning-focused activities.
- Prepared quizzes, tests and examinations to gauge how well students were learning.
- Promoted sensory development by providing access to different textures.
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
- Evaluated students' understanding of course material through examinations and in-depth essay writing.
- Designed detailed learning plans for struggling students based on test, homework and assignment records.
- Supported student teachers by mentoring on classroom management, lesson planning, and activity organization.
- Fostered a stimulating learning environment by maintaining well-organized and dynamic classroom spaces for daily use.
- Participated in parent teacher conference to discuss developments of students and increase support.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Customized educational materials based on individual student needs to ensure inclusive learning experiences for all.
- Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
- Applied play-based strategies to provide diverse approaches to learning.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Cultivated interpersonal skills by building positive relationships with others.
- Self-motivated, with a strong sense of personal responsibility.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Resolved problems, improved operations and provided exceptional service.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Worked flexible hours across night, weekend, and holiday shifts.
- Proven ability to develop and implement creative solutions to complex problems.
Education
Te Tohu Takaimatua - Business Administration And Computing Level 4
Ngati Hamua Kohanga Reo
Wairarapa04.2021
Whakapakari Tino Rangatiratanga - Te Reo Level 7
Ngati Hamua Kohanga Reo
Masterton06.2013
Te Ara Tuarua I Te Reo Maori - Te Reo
Ngati Hamua Kohanga Reo
Wairarapa06.2007
Te Ara Tuatahi Whakapakari I Te Reo - Te Reo
Ngati Hamua Kohanga Reo
Wairarapa 03.2005
Certificate Level 3 - Business Administration And Computing
Universal College of Learning
Wairarapa, NZ03.2004
Skills
- Information Protection
- Performance Improvement
- Team Collaboration
- Telephone skills
- Administrative Support
- Time Management
- Punctual and Reliable
- Customer/Client relations
- Customer Service
- Billing and Invoicing
Timeline
Receptionist
Gore Multisport Complex
10.2021 - Current
Parish Administrator
Anglican Church
03.2021 - 08.2023
Kaiako Matua - Head Teacher
Ngati Hamua Kohanga Reo
09.1991 - 12.2021
Te Tohu Takaimatua - Business Administration And Computing Level 4
Ngati Hamua Kohanga Reo
Whakapakari Tino Rangatiratanga - Te Reo Level 7
Ngati Hamua Kohanga Reo
Te Ara Tuarua I Te Reo Maori - Te Reo
Ngati Hamua Kohanga Reo
Te Ara Tuatahi Whakapakari I Te Reo - Te Reo
Ngati Hamua Kohanga Reo
Certificate Level 3 - Business Administration And Computing
Universal College of Learning
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