Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Gloria Atienza

Hastings,Hawkes Bay

Summary

Experienced Haematology Senior Scientist with over 15 years at Health New Zealand, adept in diagnostic testing and equipment maintenance. Recognized for analytical skills and attention to detail, I excel in mentoring junior staff and ensuring compliance with safety protocols, contributing to improved patient outcomes through precise result authorization.

Overview

38
38
years of professional experience
1
1
Certification

Work History

Haematology Senior Scientist

Health New Zealand
, Hawkes Bay
04.2023 - Current
  • Te Whatu Ora, Hastings, Hawkes Bay
  • Routine running of haematology analysers, including troubleshooting as needed
  • Performs microscopic review of peripheral blood smears to assess morphology of red cells, white cells and platelets
  • Authorises Haematology and Biochemistry results
  • Shared responsibility for the day-to-day running of the haematology department in the absence of the HOD
  • Performed internal quality control tests and participated in external quality assurance, including blood morphology
  • Delegated responsibility for training junior staff and for signing off on staff competency
  • Performs scheduled vertical audits to ensure that results held in the laboratory system match the results released to clinicians
  • Engaged in performing internal audit across the different units of the department to ensure regulatory requirements of the standard are met
  • Delegated as the equipment lead to ensure that small equipment is periodically calibrated as scheduled and required
  • Participated in shift roster as a core scientist performing routine testing and running Biochemistry and Blood Bank analysers, including basic troubleshooting as required.

Haematology Medical Laboratory Scientist

Health New Zrealand
, Hawkes Bay
09.2013 - 04.2023
  • Monitored inventory levels of haematology supplies; placed orders in the weekly stock take
  • Performed hematology analyses including complete blood count and differential, coagulation testing.
  • Supervised junior staff members by providing guidance and instruction on their duties.
  • Maintained laboratory records and equipment; ensured compliance with safety regulations and quality control procedures.
  • Participated in continuing education programs to stay abreast of advances in the field of medical laboratory science.
  • Evaluated test results to determine if they are normal or abnormal; reported results to physicians in accordance with established protocols.
  • Documented all findings accurately in electronic medical records system.
  • Trained other personnel on the proper operation of lab instruments, specimen collection techniques, and quality control procedures.
  • Maintained compliance with disclosure and confidentiality mandates, both internal and regulatory in nature.
  • Collaborated with laboratory staff to ascertain group needs and improve test accuracy.
  • Maintained physical lab equipment, detecting malfunctions and troubleshooting to ensure optimum service.
  • Conducted testing based on process guidelines, improving experiment efficiency.
  • Trained junior laboratory staff and students in laboratory techniques and safety protocols.
  • Managed inventory of laboratory supplies and reagents to ensure availability for all tests.
  • Ensured compliance with all regulatory and safety standards in the laboratory environment.
  • Participated in 24 hours shift roster

Chief Medical Technologist

Adventist Medical Center
, Pasay City, Philippines
03.2000 - 12.2009
  • Responded promptly to requests from physicians regarding patient test results or inquiries about specific tests available at the lab.
  • Developed and implemented new procedures for the processing of specimens, data collection, and analysis.
  • Collaborated with other healthcare professionals in developing strategies for improving patient care outcomes through better utilization of diagnostic testing services offered by the lab.
  • Assessed performance metrics for individual staff members as well as overall departmental productivity.
  • Ensured compliance with applicable laws and regulations regarding safe handling of hazardous materials within the lab environment.
  • Provided recommendations for improvement of policies, procedures, or processes within the lab setting.
  • Participated in interdepartmental meetings to discuss updates on current projects or initiatives.
  • Managed daily workflow by assigning tasks among staff members according to their skill sets or experience level.
  • Prepared reports summarizing laboratory activities for review by upper management.
  • Reviewed quality assurance documents for accuracy prior to submission to regulatory agencies.
  • Coordinated with other departments to ensure that all medical technology operations are performed accurately and efficiently.
  • Evaluated new technologies for potential implementation into the laboratory setting.
  • Supervised training of students and new personnel in laboratory techniques and safety protocols.
  • Provided technical guidance and support to laboratory staff in resolving complex issues related to medical technology.

Medical Technologist

Adventist Medical Center (formerly Manila Sanitarium and Hospital)
, Pasay City, Philippines
04.1987 - 04.2000
  • Performed laboratory tests such as hematology, urinalysis, coagulation and chemistry to detect abnormal conditions in patients.
  • Maintained accurate records of patient test results and reported any abnormalities to the physician.
  • Conducted quality control procedures to ensure accuracy of testing equipment.
  • Evaluated body fluids and tissue samples to document findings such as normal or abnormal results.
  • Planned and carried out regular maintenance on equipment by following procedures and manufacturers' guidelines.
  • Used microscopes and cell counters to perform assigned tasks.
  • Conducted comprehensive clinical laboratory testing in hematology, chemistry, microbiology, and transfusion medicine to ensure accurate patient diagnosis.

Education

Graduate Diploma - Medical Laboratory Science

Massey University
Palmerston North
05.2013

Master of Arts (M.A - Business Administration

Adventist University of the Philippines
Silang, Cavite, Philippines
04.2008

Bachelor of Science (B.S - Medical Technology

Adventist University of the Philippines
Silang, Cavite, Philippines
04.1987

Skills

  • Analytical skills
  • Attention to detail
  • Adaptable
  • Collaborative
  • Communication skills
  • Equipment maintenance
  • Safety processes and procedures

Certification

Current Annual Practising Certificate - Medical Science Council

Member, New Zealand Institute of Medical Laboratory Science.

Trained internal auditor for ISO 15189:2000 (Medical laboratories-Requirements for Quality and Competence.

References

References 

Tim Aitken — Health New Zealand - Hawkes Bay Laboratory Manager 

(022) 122-0645 

tim.aitken@hbdhb.govt.nz 

Grace Lim — Health New Zealand - Hawkes Bay Haematology Head of Department 

(021) 231-6741 

grace.lim@hbdhb.govt.nz

Timeline

Haematology Senior Scientist

Health New Zealand
04.2023 - Current

Haematology Medical Laboratory Scientist

Health New Zrealand
09.2013 - 04.2023

Chief Medical Technologist

Adventist Medical Center
03.2000 - 12.2009

Medical Technologist

Adventist Medical Center (formerly Manila Sanitarium and Hospital)
04.1987 - 04.2000

Graduate Diploma - Medical Laboratory Science

Massey University

Master of Arts (M.A - Business Administration

Adventist University of the Philippines

Bachelor of Science (B.S - Medical Technology

Adventist University of the Philippines

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