Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

GLORIA VETEKINA

Auckland,AUK

Summary

High-performing, tertiary qualified professional with more than twelve years’ experience in the social sector. My value is in people, whānau and communities. Providing quality support to our teams and community to ensure they have all the tools that they need to do the with individuals and whānau, this includes relationships with other services and often means focusing on self-care, if we are supporting others we also need to make sure that our wellbeing is filled to be able to give out. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

17
17
years of professional experience

Work History

Kaihautū – Capability Services Manager

MATES in Construction (NZ)
04.2022 - Current
  • Kaihautū engages and collaborates with govt, community and industry organisations as well as hapū and iwi to ensure that the end user is obtaining the best possible individual support available
  • Kaihautū nourishes the kaimahi to ensure they are being provided with the best support and tools needed to ensure they can support whānau as best as they can, as part of their mahi.

Operations Manager

MATES in Construction (NZ)
01.2021 - 04.2022
  • Operations Manager works directly with the kaimahi to ensure that they have all that they need to do their mahi well, that the stakeholders are being provided with the delivery of the MATES program in a timely and professional manner across Aotearoa
  • That the key performance indicators are achieved
  • Creating and managing the budget and finances as well as public speaking representing the company.

Program Manager (NZ)

MATES in Construction
10.2019 - 01.2021
  • This role ensures the efficacy of the MATES program, including safety for kaimahi and the participants
  • Grow the awareness and implantation of MATES in Construction across the construction industry.

Case Manager (QLD)

MATES in Construction
04.2018 - 10.2019
  • This role walks alongside individuals to engage and build rapport, to initiate conversation and to identify and address concerns relating to mental health and suicide throughs or suicide grief.

Housing Specialist

Youth and Family Services (Logan City)
01.2016 - 01.2018
  • Navigate whānau through emergency and transitional housing through collaborating with other services
  • A fast-paced position with the criteria of navigating a diverse population of individuals and families through processes within a three-month contract
  • The ability to manage time, people and outcomes is essential.

Case Manager

Pindari Homeless Services (Queensland)
01.2013 - 01.2016
  • Emergency Housing, navigate whānau through to private rental or transitional housing
  • A rewarding position which has sharpened my client engagement competences through assisting people who present in crisis with the information and skills which is focused on building longer-term capability and making informed choices.

Client Care Co-Ordinator

Vision West
01.2008 - 01.2010
  • Manage 50 support workers and 300 clients in a geographical region
  • Complete in home assessments and identify client needs and environment
  • Manage client care to ensure a high level of client satisfaction
  • Identify, manage and find solutions with managers regarding complex case situations.

Education

Post Grad Dip in Bi-Cultural Professional Supervis -

Te Wānanga O Aotearoa
Auckland
07.2021

Level 1 And 2 - Empowering Woment To Take Control Online

Wesnet: Esaftey
01.2017

Intensive And Targeted Family Support -

SNAICC
Stronger, Safer. Together
01.2017

Professional Development - Building Resilience in Young People

Agenda 2001
01.2017

Professional Development - Suicide Intervention Skills

Living Works
ASIST Applied Suicide Intervention Skills Training
01.2017

Safe Talk -

Living Works
01.2017

Bachelor of Child And Family / Human Services -

Griffith University (Australia)
Brisbane
01.2016

Diploma of Community Services Work -

TAFE Queensland
Meadowbrook QLD
01.2012

Skills

  • LEADERSHIP EXPERIENCE
  • DELEGATION
  • COLLABORATION TALENT
  • PLANNING
  • PROBLEM SOLVING ABILITY
  • PUBLIC SPEAKING
  • INNOVATION
  • DECISION MAKING
  • INTERPERSONAL SKILLS
  • CO-ORDINATING
  • TECHNICAL KNOWLEDGE
  • REPORTING
  • SOCIAL OUTCOMES

References

Provided upon request

Timeline

Kaihautū – Capability Services Manager

MATES in Construction (NZ)
04.2022 - Current

Operations Manager

MATES in Construction (NZ)
01.2021 - 04.2022

Program Manager (NZ)

MATES in Construction
10.2019 - 01.2021

Case Manager (QLD)

MATES in Construction
04.2018 - 10.2019

Housing Specialist

Youth and Family Services (Logan City)
01.2016 - 01.2018

Case Manager

Pindari Homeless Services (Queensland)
01.2013 - 01.2016

Client Care Co-Ordinator

Vision West
01.2008 - 01.2010

Post Grad Dip in Bi-Cultural Professional Supervis -

Te Wānanga O Aotearoa

Level 1 And 2 - Empowering Woment To Take Control Online

Wesnet: Esaftey

Intensive And Targeted Family Support -

SNAICC

Professional Development - Building Resilience in Young People

Agenda 2001

Professional Development - Suicide Intervention Skills

Living Works

Safe Talk -

Living Works

Bachelor of Child And Family / Human Services -

Griffith University (Australia)

Diploma of Community Services Work -

TAFE Queensland
GLORIA VETEKINA