Gloria Whitehead
Hamilton,Melville
Summary
Reliable and honest skilled in maintaining clean and orderly interior and exterior building spaces. Careful in managing every cleaning task, including floors, bathrooms, trash removal and windows, with diligence.
Overview
6
6
years of professional experience
Work History
Hotel Housekeeper
Silver Oales Geyer Land Hotel
11.2012 - 01.2013
- Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
- Demonstrated positive and professional attitude with guests, coworkers and management to contribute to positive work environment and maintain reputation of hotel.
- Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
- Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
- Replenished toilet paper, soaps and shampoos in hotel guest rooms to provide adequate toiletries for guests.
- Reported damages, maintenance problems, safety issues, and potential hazards to management.
- Used gloves and proper protective equipment to establish health and safety measures for guests and housekeeping staff.
- Replenished room supplies such as drinking glasses, bathroom items, writing supplies, and hotel brochures to make guests feel welcome and at home.
- Checked guest rooms to identify damages or maintenance needs and reported to supervisor for prompt response.
- Gathered dirty laundry in rooms to arrange for pickup to laundromat
- Observed proper keys and key card control procedures to provide security, protection and privacy of guests.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Handled requests for extra linens, toiletries and other supplies.
- Washed and put away kitchen dishes, utensils and glassware.
- Returned emptied garbage receptacles to proper locations.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Organized and restocked housekeeping carts at end of each shift to prepare for next shift.
- Inspected guest rooms, lobbies, and common areas to verify cleanliness and tidiness.
- Responded to customer inquiries and resolved complaints to increase satisfaction.
- Changed bed linens and collected soiled linens for cleaning.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
Commercial Cleaner
Spotless Services LTD
09.2012 - 01.2013
- Cleaned building floors by sweeping, mopping, and scrubbing floors.
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
- Handled equipment, chemicals, and materials properly and with caution.
- Improved building cleanliness with continuous sanitizing of high-touch areas.
- Maintained clean, neat, and professional entrances.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Organized and used industrial cleaning products following strict safety procedures.
- Emptied wastebaskets to transport trash and waste to disposal area.
- Refilled soap dispensers and air fresheners in bathrooms.
- Used steam cleaners and vacuum cleaners to clean floors and carpets.
- Developed and maintained cleaning schedules to clean designated areas and manage shifts.
- Kept building entryway glass clean and polished for professional presentation.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Supervised supplies in inventory and submitted reorder requests.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Promoted building security by locking doors and checking electrical appliances for safety hazards.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Commercial Cleaner
Peter Bakers Cleaning
08.2007 - 02.2008
- Cleaned building floors by sweeping, mopping, and scrubbing floors.
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
- Handled equipment, chemicals, and materials properly and with caution.
- Improved building cleanliness with continuous sanitizing of high-touch areas.
- Maintained clean, neat, and professional entrances.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Kept building entryway glass clean and polished for professional presentation.
- Organized and used industrial cleaning products following strict safety procedures.
- Washed windows, walls and ceiling fixtures to remove molds and dusts.
- Developed and maintained cleaning schedules to clean designated areas and manage shifts.
- Emptied wastebaskets to transport trash and waste to disposal area.
- Used steam cleaners and vacuum cleaners to clean floors and carpets.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
Commercial Cleaner
United Cleaning Services
06.2007 - 08.2007
- Cleaned building floors by sweeping, mopping, and scrubbing floors.
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
- Handled equipment, chemicals, and materials properly and with caution.
- Improved building cleanliness with continuous sanitizing of high-touch areas.
- Maintained clean, neat, and professional entrances.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Kept building entryway glass clean and polished for professional presentation.
- Organized and used industrial cleaning products following strict safety procedures.
- Emptied wastebaskets to transport trash and waste to disposal area.
- Washed windows, walls and ceiling fixtures to remove molds and dusts.
- Developed and maintained cleaning schedules to clean designated areas and manage shifts.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Promoted building security by locking doors and checking electrical appliances for safety hazards.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Maintained floor cleaning and waxing equipment.
Education
Level 3 - Computing And Communications Technology
Wairakei Institute of Technology
Cumpus01.2014
Level 1 - Certificate In Whairawa
Te Wananga O Aotearoa
Campus10.2011
Level 1 - National Certificate in Employment Skills
Te Wananga O Aotearoa
Campus10.2011
Level 1 - Certificate In Papa Ako
Te Wananga O Aotearoa
Campus 05.2011
Skills
- Linen Replacement
- Electronic Communication
- Equipment Disinfection
- Cleaning and Maintenance
- Commercial Cleaning
- Housekeeping
- Cleaning Equipment Inspection
- Sanitizing
- Vacuuming and Window Cleaning
- Safe Chemical Handling
Timeline
Hotel Housekeeper
Silver Oales Geyer Land Hotel
11.2012 - 01.2013
Commercial Cleaner
Spotless Services LTD
09.2012 - 01.2013
Commercial Cleaner
Peter Bakers Cleaning
08.2007 - 02.2008
Commercial Cleaner
United Cleaning Services
06.2007 - 08.2007
Level 3 - Computing And Communications Technology
Wairakei Institute of Technology
Level 1 - Certificate In Whairawa
Te Wananga O Aotearoa
Level 1 - National Certificate in Employment Skills
Te Wananga O Aotearoa
Level 1 - Certificate In Papa Ako
Te Wananga O Aotearoa
Similar Profiles
IOANNIS EPITIDEIOSIOANNIS EPITIDEIOS
Senior buyer at Geyer HellasSenior buyer at Geyer Hellas
Arturo Alvarez RodriguezArturo Alvarez Rodriguez
Public Area Supervisor at Silver Sevens Hotel & CasinoPublic Area Supervisor at Silver Sevens Hotel & Casino
Yenny Patricia Erazo DelgadoYenny Patricia Erazo Delgado
Housekeeping Aide at silver cloud hotelHousekeeping Aide at silver cloud hotel