Goray Kaur
Wellington,WGN
Summary
Being an experienced Venue Manager, I am skilled in minimizing risk through implementation of safety policies. I am a bilingual self-starter with expertise in public relations, team oversight and venue management. I am very professional and expertise in task prioritization. Being a confident Venue Manager, I am known for planning and supervising exciting events and programs that draw new customers to my venue. I use my independent decision-making skills and sound judgement to positively impact company success.
Overview
14
14
years of professional experience
Work History
Venue Manager
Star Hospitality Group Ltd.
02.2020 - Current
- Inspected facility daily for overall cleanliness and to check supply quantities for reordering and restocking.
- Supervised events from start to finish using effective crowd control methods.
- Maximized cost-effectiveness by complying with budget, labor and revenue benchmarks.
- Implemented and enforced safety policies and procedures to manage risks and prevent accidents and mishaps.
Cafe Manager
Sierra Café
07.2018 - 01.2020
- Planned budget, managed stock, conducted marketing and advertising, ensured compliance with licensing, hygiene, and health and safety guidelines, handled administration and paperwork, dealt with customers, employees, suppliers, licensing authorities, and sales representatives, provided best customer service, managed staff, handled kitchen job in the absence of the head chef.
Cafe Manager and Restaurant Manager
Xotic sweets and Cafe
11.2016 - 06.2018
- Ensured compliance with licensing, hygiene, and health and safety guidelines, handled administration and paperwork, dealt with customers, employees, suppliers, licensing authorities, and sales representatives, provided best customer service, managed staff, planned budget, managed stock, conducted marketing and advertising
Cafe Manager
Beachlands Cafe
01.2016 - 10.2016
- Ensured compliance with licensing, hygiene, and health and safety guidelines, handled administration and paperwork, dealt with customers, employees, suppliers, licensing authorities, and sales representatives, provided best customer service, managed staff, planned budget, managed stock, conducted marketing and advertising
Assistant Cafe Manager
Beachlands Cafe
11.2015 - 01.2016
- Hired and trained baristas, made crew roster, handled cash, marketed new products, updated menu and prices, forecasted and arranged stock, resolved customer complaints, ensured health and safety
Salaried Shift Manager
Burger King
01.2014 - 11.2015
- Managed staff and stock, resolved customer complaints, handled cash, ordered stock, trained new employees, made crew roster
Assistant Restaurant Manager
McDonald's
09.2013 - 12.2013
- Trained people, managed and ordered stock, ran the shift, handled cash, resolved customer complaints
Salaried Shift Manager
Burger King
09.2009 - 09.2013
- Managed people and stock, resolved customer complaints, handled cash, ordered stock, trained new employees
Education
Diploma in International Business Level 6 - Business And Managerial Economics
AIS St Helens College
Auckland, NZ12.2010
Skills
- Combination of academic study and ‘real world’ management experience by completion of National Diploma Level 6 and working as a Venue Manager at one of the venues of Star Hospitality Group Ltd concurrently
- Passionate and driven
- Management is a key part of my current job; I am working as a venue manager for more than seven years which involves managing stock and budgeting; forecasting sales; analysing data; controlling cost; planning events; making rosters; handling cash; marketing; health & safety and last but not least providing best customer service
- Exceptional management skills by setting and achieving small goals on daily basis with my team
- Commitment to excellence by being consistent
- Ability to create a network and communication among the team effectively
- Enthusiastic participation in professional development and ongoing workplace learning
- Ability to plan, organize and prioritize tasks Meet deadlines, highly motivated and willingness to learn new things
- I have overall more than 10 years of management experience
Attributes
- Positive Attitude
- Respect
- Willingness to Learn
- Commitment and Loyalty
- Clear Communication
- Confidence
- Self-motivated
- Strong Work Ethics
- Flexible
- Team-Oriented
- Patient
References
Anna Churchill
(Operational Manager)
Star Hospitality Group Ltd.
0220880727
anna.churchill@stargroup.nz
Lehr Yeldham
(Operational Manager)
Star Hospitality Group Ltd.
0210689971
lehr@stargroup.nz
dancing
My dancing Skills includes:
- Coordination of movement
- Flexibility and range of motion
- Strength and endurance
- Musicality and rhythm
- Balance
Languages
Punjabi
Native or Bilingual
Hindi
Full Professional
Timeline
Venue Manager
Star Hospitality Group Ltd.
02.2020 - Current
Cafe Manager
Sierra Café
07.2018 - 01.2020
Cafe Manager and Restaurant Manager
Xotic sweets and Cafe
11.2016 - 06.2018
Cafe Manager
Beachlands Cafe
01.2016 - 10.2016
Assistant Cafe Manager
Beachlands Cafe
11.2015 - 01.2016
Salaried Shift Manager
Burger King
01.2014 - 11.2015
Assistant Restaurant Manager
McDonald's
09.2013 - 12.2013
Salaried Shift Manager
Burger King
09.2009 - 09.2013
Diploma in International Business Level 6 - Business And Managerial Economics
AIS St Helens College
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