Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gordon Campbell

Tauranga,Bayfair

Summary

Proven Assistant Manager with a track record of enhancing customer service and cash handling accuracy at Kennards Hire. Skilled in team motivation and retail operations, I excel in creating repeat business and fostering a collaborative work environment. My background also includes expertise in staff training and development, ensuring operational excellence across roles.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

13
13
years of professional experience

Work History

Assistant Manager

Kennards Hire
04.2020 - Current
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Generated repeat business through exceptional customer service.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.

Sales and Service

Beaurepairs
05.2017 - 04.2020

Tyre technician, Wheel alignment technician,

Sales and Service,

2IC when the Manager is away

Dealing with customers and accounts

Maintenance Crew Member

McDonald's
04.2012 - 05.2017

Front counter duties and dealing with customers.

Making sure equipment are working and ordering necessaryparts for equipment.

Health and Safety Team Committee Member

Education

Diploma - Tourism And Hospitality

Bay of Plenty Polytech
Tauranga, BOP
11.2010

Skills

  • Money Handling
  • Customer Relations
  • Team motivation
  • Product and service knowledge
  • Staff Training and Development
  • Workload Management
  • Retail Operations
  • Employee Scheduling

Timeline

Assistant Manager

Kennards Hire
04.2020 - Current

Sales and Service

Beaurepairs
05.2017 - 04.2020

Maintenance Crew Member

McDonald's
04.2012 - 05.2017

Diploma - Tourism And Hospitality

Bay of Plenty Polytech
Gordon Campbell