Summary
Work History
Education
Skills
Languages
Timeline
Generic

Gordon Shum

Auckland,AUK

Summary

Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.

Work History

Sales Assistant

Citysuper
12.2024 - 01.2025
  • Delivered engaging product demonstrations and personalized recommendations across diverse product categories, including toys, instant camera, backpacks, stationery, power banks, headphones, and small home appliances.
  • Maintained strong product knowledge to effectively communicate features, benefits, and promotions to customers, increasing overall sales and customer satisfaction.
  • Supported daily store operations, including merchandising, stock replenishment, and visual display setup to enhance product visibility.
  • Processed transactions accurately while providing excellent after-sales service and handling customer inquiries professionally.
  • Consistently met or exceeded monthly sales targets through proactive upselling and cross-selling strategies.

Education

High School Diploma -

University of Auckland
Auckland, NZ

Skills

  • Goal oriented
  • Relationship building
  • Stock management
  • Customer needs assessment
  • Reliable and responsible
  • Friendly and helpful
  • Flexible hours
  • Meeting sales goals

Languages

Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual

Timeline

Sales Assistant

Citysuper
12.2024 - 01.2025

High School Diploma -

University of Auckland
Gordon Shum