Govinda Nihar Varma Penmetsa
Visakhapatnam,Auckland
Summary
Experienced chef with a strong drive for keeping kitchen operations efficient and managing high workloads. Proficient in ingredient sourcing, budget management, and ensuring customer happiness. Collaborates with management to analyze food expenses and predict market shifts to achieve organizational objectives.
Overview
12
12
years of professional experience
Work History
Cook Supervisor
Hyderabad Food Garage
Auckland CBD, Auckland
10.2023 - Current
- Performed regular inspections of kitchen equipment to ensure it is properly maintained.
- Ensured that all food products were stored correctly at appropriate temperatures according to health department standards.
- Monitored food quality control and safety standards to ensure compliance with health regulations.
- Solved customer complaints quickly and efficiently when necessary.
- Monitored waste levels throughout shift hours to reduce spoilage costs.
- Liaised closely with kitchen and front-of-house personnel.
- Supervised kitchen food preparation in demanding, high-volume environments.
Restaurant Owner
Brew 'N' Bake
07.2020 - 05.2023
- Developed and implemented effective marketing strategies to increase restaurant sales.
- Performed regular inspections of kitchen facilities to ensure cleanliness, safety requirements are met as well as adherence to health codes, regulations set by state, local government agencies .
- Interviewed potential hires for front-of-house positions such as servers and baristas .
- Negotiated contracts with vendors for food, equipment and supplies.
- Evaluated performance of employees regularly through performance reviews, coaching sessions and feedbacks from customers.
- Trained and supervised kitchen staff in proper food preparation techniques.
- Established standards for quality control, customer service, health and safety regulations.
- Coordinated catering services when requested by customers .
- Developed menus that featured local ingredients while meeting customer demands.
- Served as primary point of contact for customer inquiries or complaints.
- Coached staff on strategies to enhance performance and improve customer relations.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Explained goals and expectations required of trainees.
Captain- Food and Beverage
Daspalla Hotels
Visakhapatnam, India
02.2017 - 05.2019
- Briefing the staff about the daily operations
- Preserve excellent levels of internal and external customer service
- Lead F&B team by attracting, recruiting, training and appraising talented personnel
- Provide a two-way communication and nurture an ownership environment with emphasis in motivation and team work
- Preparing and maintaining of standard documents like duty roaster, stock reconciling, inventory registers, log sheets and employee training
- Resolving customer complaints regarding food quality and service.
Front of House Employee
Houston Marriott Medical Centre
Houston, Texas
12.2015 - 12.2016
- Attend daily briefings from management who will explain any special requirements for service
- Welcome and acknowledge all guests according to company standards in a timely, friendly and efficient manner
- Taking beverage orders and serving them to guests on a timely manner
- Check guests for proper identification and serve alcoholic beverages to guests in accordance with federal, state, local and company laws and regulations
- Respond to guest requests in a timely, friendly and efficient manner
- Mix and garnish beverages according to recipe and portion control standards
- Taking guest beverage or food orders and input them to the point-of-sale system
- Ensuring that the bar and lounge stations are fully stocked, clean and tidy at all times
- Establish rapport with guests to build loyal and satisfied customers
- Pick-up food orders from kitchen and communicate to the chef regarding any special preferences or allergy
- Replenish beverages and ensure guest satisfaction throughout the meal service
- Able to up-sell all promotion available in the outlet.
Management Trainee- Food and Beverage
Marriott Hyderabad Hotel and Convention Centre
Hyderabad, India
07.2014 - 10.2014
- Serve guests at banquets, meetings, events, conventions and conferences
- Set up for events by putting out table cloths and place settings, arranging table placement and setting up a buffet
- Carrying plates of food on trays and serving guests
- Keeping glasses filled, remove each round of plates and replenish utensils
- Perform cleaning tasks and breakdown of service
- Maintain high standards of safety and cleanliness
- Adhere to grooming and appearance standards
- Mix drinks in a right measure in accordance to the guest needs.
Trainee
Novotel Visakhapatnam Varun Beach
Visakhapatnam, India
08.2012 - 01.2013
- Welcome guests in a polite and friendly manner
- Set up for events by putting out table cloths and place settings, arranging table placement and setting up a buffet
- Take and deliver customer orders, consistently demonstrating high levels of customer service
- Prepare set ups for tables and/or rooms
- Manage guest queries in a timely and efficient manner
- Ensure compliance of brand standards
- Ensure cleanliness of work areas
- Assist other departments wherever necessary and maintain good working relationships.
Education
Masters in International Hotel Management - <ul><li>F&B Service Operations</li><li>Restaurant & Bar Management</li><li>Banquet Operations</li><li>Front Office Operations</li><li>Concierge service</li><li>Reservation Administration</li><li>MICE Operations</li><li>Destination Management</li><li>International Travel Knowledge</li></ul>
Indian Institute of Learning and Advanced Development
Bachelor of Science in Hotel Management - <ul><li>Food and Beverage service</li><li>House Keeping</li><li>Front Office</li><li>Food Production</li><li>Hotel Accounting</li></ul>
Ramee Academy of Catering Tourism and Hotel Management
Skills
- Baking Expertise
- Menu costing
- Compliance
- Kitchen Safety
- Kitchen Management
- Sanitation Procedures
- Ordering and Requisitions
- Policies Development
Languagesknown
- English
- Hindi
- Telugu
Personalinterests
- Playing volleyball/Badminton
- Watching Tv
- Gaming
- Travelling
- Cooking
Honorsandawards
- Awarded as the Best Employee of the month for October 2016 (Marriott Medical Centre, USA)
- Awarded a memento for highest sale of Signature cocktails (Marriott Medical Centre,USA)
- Winner of cocktail & mock tail competition at "Yuva Chef Inter College Meet"
Industryexposure
- Visited "Radisson Blue Hotel, Dwaraka to understand the departmental operations of the Hotel.
- Visited "The Westin", Gurgaon to understand the departmental operations.
- Visited "Kingdom to Dreams" Gurgaon to learn about guest handling and client management
- Visited "Hotel Pullman", Gurgaon Central Park to understand the services and amenities offered by first class business hotels
- Visited to "Mother Dairy", New Delhi to understand Production Line, Quality Management, assembly Line and Shop
Personal Information
- Date of Birth: 04/07/1994
- Gender: Male
- Nationality: Indian
Disclaimer
I, Sri Govinda Nihar Varma Penmetsa, hereby declare that the information contained herein is true and correct to the best of my knowledge and belief.
Timeline
Cook Supervisor
Hyderabad Food Garage
10.2023 - Current
Restaurant Owner
Brew 'N' Bake
07.2020 - 05.2023
Captain- Food and Beverage
Daspalla Hotels
02.2017 - 05.2019
Front of House Employee
Houston Marriott Medical Centre
12.2015 - 12.2016
Management Trainee- Food and Beverage
Marriott Hyderabad Hotel and Convention Centre
07.2014 - 10.2014
Trainee
Novotel Visakhapatnam Varun Beach
08.2012 - 01.2013
Masters in International Hotel Management - <ul><li>F&B Service Operations</li><li>Restaurant & Bar Management</li><li>Banquet Operations</li><li>Front Office Operations</li><li>Concierge service</li><li>Reservation Administration</li><li>MICE Operations</li><li>Destination Management</li><li>International Travel Knowledge</li></ul>
Indian Institute of Learning and Advanced Development
Bachelor of Science in Hotel Management - <ul><li>Food and Beverage service</li><li>House Keeping</li><li>Front Office</li><li>Food Production</li><li>Hotel Accounting</li></ul>
Ramee Academy of Catering Tourism and Hotel Management
Similar Profiles
Nehal GandhewarNehal Gandhewar
Purchase Executive at Hyderabad Food Products Pvt. Ltd.Purchase Executive at Hyderabad Food Products Pvt. Ltd.
Joseph CloonanJoseph Cloonan
Bar Waiter, at Food Truck GarageBar Waiter, at Food Truck Garage
Tilottama GangulyTilottama Ganguly
Cluster Assistant Manager Marketing & Communications at The Westin Hyderabad Mindspace & The Westin Hyderabad Hitec CityCluster Assistant Manager Marketing & Communications at The Westin Hyderabad Mindspace & The Westin Hyderabad Hitec City