Grace Alano
Auckland,AKL
Summary
Highly motivated employee with a desire to take on new challenges. Solid work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively, unsupervised, and quickly mastering new skills. I bring with me a proactive approach to problem-solving, a diligent work ethic, and a team player mindset to maintain team success.
Overview
9
9
years of professional experience
Work History
PICK PACKER
MY FOOD BAG
03.2024 - Current
- Attended regular training sessions to stay updated on company policies and procedures related to picker and packer duties.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Monitored stock levels and placed replenishment orders when necessary.
- Trained new employees regarding warehouse procedures and standards.
CASUAL SALES REP
JB HI-FI DUTY FREE
AUCKLAND AIRPORT
01.2023 - 03.2024
- Identified customer needs by asking questions and advising on best solutions.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Operated register, handled cash and processed credit card transactions.
- Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
SALESPERSON
MOUNTAIN WAREHOUSE
ONEHUNGA
11.2019 - 01.2023
- Reset store displays for special events and seasonal merchandise changes.
- Listened to customer needs to identify and recommend best products and services.
- Collaborated with team members to develop effective sales plans.
- Maintained current store, product, and promotional knowledge to drive consistent sales.
KFC TEAM MEMBER
RBL
AUCKLAND AIRPORT
01.2016 - 11.2019
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Analyzed key performance indicators to identify effective strategies.
- Monitored expiration dates on food items for freshness assurance.
- Developed positive customer relationships through friendly greeting and excellent service.
Education
NCEA Level 3
Onehunga High School
12-2018
Skills
- Time management
- Customer service
- Team collaboration
- Effective communication
- Problem solving
- Task prioritization
- Product knowledge
- Relationship building
- Interpersonal and written communication
- POS system operations
- Friendly and outgoing
References
Available upon request.
Attributes
Reliable, Honest, Team player, Hardworking
Timeline
PICK PACKER
MY FOOD BAG
03.2024 - Current
CASUAL SALES REP
JB HI-FI DUTY FREE
01.2023 - 03.2024
SALESPERSON
MOUNTAIN WAREHOUSE
11.2019 - 01.2023
KFC TEAM MEMBER
RBL
01.2016 - 11.2019
NCEA Level 3
Onehunga High School
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