Grace Fale
Wellington
Summary
I am 18 years of age, freshly graduating from Aotea College in 2024. I am hardworking, highly motivated and an effective communicator, performing well in both individual and team capacities and able to quickly adapt to challenges. During my recent role as a Lifeguard, I have learnt how to respond in emergencies and manage risks effectively, ensuring the safety and well-being for all customers. I have a passion for growth and always aim to achieve high standards. I am an effective communicator, and am extremely hardworking, motivated, adaptable, and resilient.
Overview
3
3
years of professional experience
Work History
Lifeguard
Porirua City Council
12.2022 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to help individuals in distress
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Responded to a variety of situations in a timely, efficient manner.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Demonstrated the ability to remain calm in stressful situations.
Hospitality Worker
TRN
06.2023 - 04.2024
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Reduced risks by maintaining clean and organised work environment.
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
Skills
- Patience and empathy
- Team collaboration
- Multitasking
- Friendly, positive attitude
- Customer service
- Calm and collective
- Dependable and responsible
- Strong communication
Accomplishments
- Awarded Porirua Youth Award 2024 (community service)
- NZ Navy School to Seas programme2024 best overall participant
- Head student Aotea College 2024
- NCEA Level 1, 2, 3 excellence endorsement
- Defensive driving
- First Aid Certificate
- Lifeguard qualification
Timeline
Hospitality Worker
TRN
06.2023 - 04.2024
Lifeguard
Porirua City Council
12.2022 - Current
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