Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. I enjoy being active and engaing with people of all ages and abilities. I strive to help people when they need it and make the work environment a better place.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Swim Instructor
Central Otago District Council
Alexandra, Otago
05.2022 - 12.2023
Provided swimming instruction to individuals and groups of all ages.
Updated records of attendance, skill levels achieved and other relevant information for each student.
Attended staff meetings and training sessions related to teaching methods and safety practices.
Instructed participants in proper stroke techniques to encourage self-reliant swimming.
Assessed swimming skill levels for each student and placed accordingly depending on results.
Supervised class participants and enforced safety rules and regulations to prevent injury.
Taught basic survival skills such as floating, treading water, emergency exits from the pool.
Encouraged swimmers to progress through drills while providing positive feedback on their performance.
Built relationships with parents and swimmers to increase likelihood of repeat business in future swim lessons sessions.
Lifeguard
Central Otago District Council
Alexandra, Otago
05.2022 - 12.2023
Enforced all safety regulations and posted rules for patrons.
Observed swimmers from elevated chairs while scanning the entire pool deck.
Patrolled recreational areas before athletes, patrons and general public arrived to identify potential safety hazards.
Kept equipment in good working order with frequent inspections and minor repairs.
Maintained constant surveillance of pool or body of water to appropriately react to emergency situations.
Contacted medical authorities immediately in events of serious injury.
Watched over swimmers to respond quickly to distress situations.
Maintained accurate records of incident reports, pool chemicals, and patron counts.
Performed regular cleaning and maintenance of pool equipment.
Performed emergency rescues when necessary.
Recognized swimmers in need of assistance and acted quickly.
Checkout Assistant
Alexandra New World
Alexandra, Otago
08.2017 - 02.2021
Customer service, managing customers queries and other issues that may arrise.
Service and cleaning of till areas.
Stocking shelves.
Self-checkout supervisor.
Handeling money and processing payments, reconcilling end of day cash up and replenishing cashier floats.
Supervisor and manager rolls when needed.
Education
High School Diploma -
Dunstan High School
Alexandra, NZ
12.2019
Some College (No Degree) - Hospitality Management
QRC
Queenstown
Skills
Swim Instruction
Child Supervision
Certified Lifeguard
Emotional intelligence
Team work
People skills
Hold a current First Aid certificate
CPR Certified
Public Safety
Strong Client Relations
Water Sampling
Completed Austswim trainings and Laurie Lawrence World Wide Swim School programmes
Affiliations
Baking
Making coffee
Spending time outside in the sun
Painting
Indoor skydiving
Travel
Certification
Pending Austswim License
Lifeguard qualified
First aid Trained
Own car, restricted license
Languages
Afrikaans
Limited
References
References available upon request.
Timeline
Swim Instructor
Central Otago District Council
05.2022 - 12.2023
Lifeguard
Central Otago District Council
05.2022 - 12.2023
Checkout Assistant
Alexandra New World
08.2017 - 02.2021
High School Diploma -
Dunstan High School
Some College (No Degree) - Hospitality Management
QRC
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