Grace King
Summary
Experienced with customer service and sales support. Utilizes strong communication skills to foster positive client relationships and facilitate sales processes. Knowledge of inventory management and problem-solving to ensure smooth operations.
Overview
4
4
years of professional experience
Work History
Sales Assistant
Pascoes The Jewellers
03.2025 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Mobile Barista
Simply Caffeine, Coffee Van
05.2024 - 12.2024
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
Cafe Manager
PearTree Cafe
03.2024 - 12.2024
- Enhanced customer service skills in a fast paced environment
- Improved coffee skills and related tasks
- Oversaw daily cafe operations to maintain smooth workflow in both front-of-house and back-of-house areas.
- Delivered excellent customer service experiences by addressing concerns promptly and professionally.
- Trained cafe employees to consistently exceed customers' expectations and provide superior service.
AU PAIR
AU PAIR - BATHURST, NSW
03.2024 - 12.2024
- Managed childcare and household tasks
- Improved adaptability, organisational skills and patience
CHECKOUT OPERATOR
WOOLWORTHS
03.2023 - 03.2024
- Trained in multiple departments, gaining transferable skills in customer service
FRONT OF HOUSE WAITSTAFF
LONE STAR, BUSH INN
11.2020 - 12.2022
- Developed confidence in customer service and teamwork
- Worked in a fast paced environment, interacting with diverse individuals
- Trained in all departments such as bar, waitressing, coffee, desserts, training, etc… all with transferable skills
Education
High school graduate -
VILLA MARIA COLLEGE
01.2023
Skills
- Communication
- Leadership
- Quick Thinking
- Relationship building
- Goal oriented
- Point of sale operation
- Complex Problem-solving
- Product merchandising
- Upselling strategies
Timeline
Sales Assistant
Pascoes The Jewellers
03.2025 - Current
Mobile Barista
Simply Caffeine, Coffee Van
05.2024 - 12.2024
Cafe Manager
PearTree Cafe
03.2024 - 12.2024
AU PAIR
AU PAIR - BATHURST, NSW
03.2024 - 12.2024
CHECKOUT OPERATOR
WOOLWORTHS
03.2023 - 03.2024
FRONT OF HOUSE WAITSTAFF
LONE STAR, BUSH INN
11.2020 - 12.2022
High school graduate -
VILLA MARIA COLLEGE
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