Grace Lenton
Auckland,AUK
Summary
I am a motivated individual with strong work ethic and working independently. I show strong organizational and team collaboration skills with experience in improving processes. I am a organised and dependable candidate that successful at managing multiple priorities with a positive attitude And I have Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Lifeguard
Olympic Pool & Spa
Auckland, AUK
04.2024 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
Checkout Operator + Online Picking
Paknsave Tauriko
06.2021 - 03.2024
- Maintained a clean and organized checkout area, ensuring a positive shopping experience for patrons.
- Worked flexible schedule and extra shifts to meet business needs.
- Provided exceptional service to customers, promptly addressing concerns and answering inquiries.
- Collaborated with team members to manage long lines during peak hours, streamlining the checkout process for all customers.
- Actively listened to customer needs, recommending appropriate products or services when necessary.
- Assisted in stocking shelves and updating pricing information, contributing to store presentation and inventory management.
LifeGuard
Waterworld Waterparks Tauranga
01.2024 - 02.2024
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
Elf
Santa Magic
11.2023 - 12.2023
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
Bachelor of Science - Exercise Science
University of Auckland
Auckland, NZ05.2027
Biology, History, English, Statistics, Photography, Chemistry -
St Pauls Collegiate
06.2024
English, History, Maths, Science, French, Social Studies, Enterprise, Music, Art, Food Tech -
Aquinas College
12.2021
Skills
- Leadership
- Communication
- Problem Solving
- Encouraging
- Caring
- Confident
- Friendly
- Mature
- Good Listener
- Respectful
- Patience and Empathy
- Strong communicator
Accomplishments
- NCEA Level 1
- NCEA Level 2
- NCEA Level 3
- 1st in Waikato Waterpolo Mixed Divison 2023
- 3rd in Waikto Waterpolo Mixed Divison 2022
- Div 2 Plate Winners of North Island Waterpolo 2023
- Named in the 2023 U18,U21 and Womens, Waikato Waterpolo Teams
- 2nd in Waikato High School Lacrosse League
- Academic Tie for 2021 results in NCEA
Age
18
Personal Information
Student
Hobbies and Interests
- Friends
- Family
- Travelling
- Waterpolo
- Swimming
- Lacrosse
- Shopping
- Cooking
Certification
Comprehensive First Aid Certificate
NCEA University Entrance
Timeline
Lifeguard
Olympic Pool & Spa
04.2024 - Current
LifeGuard
Waterworld Waterparks Tauranga
01.2024 - 02.2024
Elf
Santa Magic
11.2023 - 12.2023
Checkout Operator + Online Picking
Paknsave Tauriko
06.2021 - 03.2024
Bachelor of Science - Exercise Science
University of Auckland
Biology, History, English, Statistics, Photography, Chemistry -
St Pauls Collegiate
English, History, Maths, Science, French, Social Studies, Enterprise, Music, Art, Food Tech -
Aquinas College