Grace Nguyen
Auckland,New Zealand
Summary
Dynamic Microbiology Analyst at AsureQuality with expertise in aseptic techniques and regulatory compliance. Proven ability to enhance quality control processes and troubleshoot technical issues effectively. Recognized for training new staff and maintaining high standards in a fast-paced environment, ensuring optimal lab performance and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Microbiology Analyst
AsureQuality
Auckland, NZ
09.2024 - Current
- Maintain aseptic integrity according to the accredited ISO 17025 standard.
- Implement standard operating procedures for the preparation and processing of samples in compliance with GMP regulations.
- Conduct testings according to customer standards, including ISO, APHA, FDA, and China GB, etc.
- Understand customer turnaround times and managing processing times accordingly.
- Demonstrate proficiency in aseptic techniques, including preparation of samples, pipetting, incubating, and pouring media.
- Perform regular calibration and maintenance of laboratory equipment to guarantee optimal performance.
- Participate in internal audits and inspections to verify adherence to quality management systems.
- Train new staff on laboratory techniques, safety protocols, and standard operating procedures.
- Ability to communicate within the department and between various departments to troubleshoot and resolve testing discrepancies, and equipment malfunctions.
- Strong time management skills, and the ability to troubleshoot malfunctioning technology in a fast-paced environment.
Barista/All-rounder Front-of-house
November Café
Auckland, NZ
08.2024 - 06.2025
- Ability to work quickly and efficiently under pressure in a busy, fast-paced environment.
- Collaborated with team members to optimize workflow during peak hours.
- Communicated clearly with the kitchen and barista teams to ensure smooth service and prompt delivery of food and drinks.
- Handled customer complaints or feedback professionally, aiming to resolve issues quickly and effectively.
Vietnamese Interpreter
New Settlers Family and Community Trust (NFACT)
Auckland, NZ
06.2024 - 05.2025
- Provided on-site and over-the-phone interpretation services for new settlers in Auckland in counseling sessions.
- Assisted in clarifying complex terminology for better understanding between Vietnamese-speaking clients and English-speaking counselors.
- Collaborated closely with clients and counselors to clarify project specifications and address linguistic queries.
- Utilized strong listening skills to accurately interpret conversations in real-time, ensuring client needs were met.
Education
Bachelor of Science - Biomedical Sciences
THE UNIVERSITY OF AUCKLAND
Auckland, NZ01-2023
Health Science First Year -
UNIVERSITY OF OTAGO
Dunedin, NZ01-2020
Skills
- Aseptic techniques
- Regulatory compliance
- Quality control
- Technical troubleshooting
- Fast-paced adaptability
- NZ First Aid Certified
Timeline
Microbiology Analyst
AsureQuality
09.2024 - Current
Barista/All-rounder Front-of-house
November Café
08.2024 - 06.2025
Vietnamese Interpreter
New Settlers Family and Community Trust (NFACT)
06.2024 - 05.2025
Bachelor of Science - Biomedical Sciences
THE UNIVERSITY OF AUCKLAND
Health Science First Year -
UNIVERSITY OF OTAGO