Grace Rennie
Dunedin,OTA
Summary
Healthcare Assistant with 6 years of experience assisting nursing staff in delivery of patient care. Complies with healthcare guidelines, policies and standards and reports patient information and observations to plan and guide nursing care. Maintains safe and clean environment using approved infection control practices.
Overview
9
9
years of professional experience
Work History
Mental Health Assistant
Te Whatu Ora
02.2022 - 03.2023
- Maintained detailed records of patient progress, facilitating effective communication among healthcare team members.
- Participated in staff training programs to expand knowledge of best practices in the field of mental health support.
- Improved patient well-being by providing compassionate support and care in one-on-one and group settings.
- Provided crisis intervention services, ensuring timely response and appropriate action during emergency situations.
- Developed rapport with patients by actively listening and empathizing, fostering an atmosphere of trust and mutual respect.
- Conducted regular checks on patients'' physical safety and emotional well-being, promptly reporting concerns as needed.
- Educated patients on coping techniques and self-care strategies, empowering them to manage their own mental health effectively.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
Health Care Assistant
Yvette Williams Retirement Village
01.2019 - 12.2021
- Keeping up to date records on patients, including daily observations about activities
- Helping to organize and also participate in recreational activities
- Preparing food and also serving meals, drinks and refreshments
- Attending staff meetings with senior managers
- When required to assisting clients with feeding, bathing, and dressing
- Participating in appropriate training activities and courses
- Making the best use of aids provided to help residents who have limited mobility, or physical / learning difficulties
- Helping to create a stimulating and homely environment
- Use appropriate infection control procedures to maintain a clean and safe working area
- Segregating and disposing of waste materials
- Providing support to relatives and friends
- Maintaining records of clients and their needs
- Helping patients with their toileting needs, including continence promotion
- Advising senior managers of any issues concerning the welfare of residents
- Maintained best-in-class standards for individualized care in 30-bed unit by continuously checking in with patients and families and quickly providing care.
Health Care Assistant
HCA, Radius Fulton Care Home
01.2017 - 01.2019
- Recognized and reported abnormalities or changes in patients' health status to case manager
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs
- Transported individuals to events and activities, medical appointments and shopping trips
- Built strong relationships with clients to deliver emotional support and companionship
- Provided safe mobility support to help patients move around personal and public spaces
- Transported patients via wheelchair to and from rehabilitation and daily activities
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels
- Entertained, conversed and read aloud to keep patients mentally alert
- Maintained frequent supervision of residents unable to call for assistance
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Deli assistant
Gardens New World
01.2016 - 01.2017
- Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas
- Calculated total items needed to assemble party trays and placed orders for inventory
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods
- Made food according to standard recipes with requested changes for customer satisfaction
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads
- Greeted customers at counter to fulfill requests and answer questions.
Cashier Assistant
St Clair Foursquare
01.2014 - 11.2016
- Answered questions about store policies and addressed customer concerns
- Helped customers complete purchases, locate items and join reward programs
- Restocked and organized merchandise in front lanes
- Monitored self-checkout systems and provided assistance or intervention where required
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals
- Reviewed weekly sales ads and monitored price changes.
Education
Bridging Course : Health -
Otago Polytechnic
06.2024
No Degree -
Bayfield High School
Dunedin, OTA01.2016
Skills
- Supporting personal needs
- Dementia and Alzheimer's knowledge
- Documenting behaviors
- Patient-focused care
- Written Communication
- Compassion
- Teamwork
- Mental health awareness
- Professional boundaries
- De-Escalation Techniques
- Active Listening
Personal Information
Title: Health Care Assistant
Hobbies and Interests
- Arts and Crafts
- True crime documentaries
- Adventuring outdoors
Timeline
Mental Health Assistant
Te Whatu Ora
02.2022 - 03.2023
Health Care Assistant
Yvette Williams Retirement Village
01.2019 - 12.2021
Health Care Assistant
HCA, Radius Fulton Care Home
01.2017 - 01.2019
Deli assistant
Gardens New World
01.2016 - 01.2017
Cashier Assistant
St Clair Foursquare
01.2014 - 11.2016
Bridging Course : Health -
Otago Polytechnic
No Degree -
Bayfield High School
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