GRACE STEELE
Ashburton
Summary
Highly efficient Crew member well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Motivated, forward thinking Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.
Overview
3
3
years of professional experience
Work History
Server
Lake House
11.2021 - 03.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Crew Member
McDonalds
04.2022 - 04.2023
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Trained new team members on procedures, customer service, and sales techniques.
- Documented customer orders and conveyed special requests to kitchen staff.
Crew
RealNZ
01.2024 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- cleaned spills and messes to maintain high standards throughout the vessels.
- Assisted in the preparation and serving of meals, ensuring dietary requirements were met for each passenger.
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Participated actively in ongoing training sessions to stay current on industry best practices related to safety regulations or hospitality trends.
Education
St Peters College Gore
2021
Ashburton College
Ashburton2022
Beauty Therapy
Ara Institute of Canterbury
Timaru, NZ11.2023
Skills
Communication Skills – I communicate well with others both verbally and written
Time Management – Always on time and able to get tasks completed within a specific time frame
Teamwork – I work well as a team and as an individual
Multi-Tasking– I can multitask well and complete my tasks
Fast Learner - I am a quick learner and eager to pick up new skills
Timeline
Crew
RealNZ
01.2024 - Current
Crew Member
McDonalds
04.2022 - 04.2023
Server
Lake House
11.2021 - 03.2022
St Peters College Gore
Ashburton College
Beauty Therapy
Ara Institute of Canterbury
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