Grace Tear

• Opening and closing store when covering for manager
• Used POS system to process sales, returns, online orders, and gift card activations.
• Greeted and assisted customers
• Stocked merchandise and organised shelves, racks, and bins for optimal appearance.
• Experienced in piercing ears
• Completing cash up report at opening and closing times

• Taking accurate orders and ensuring efficient service
• Assisting with preparation and service of high tea
• Engaging with customers in a friendly and authentic way
• Taking phone calls and bookings
• Maintaining excellent customer service standards even during busy times.
• Strong multitasking abilities, balancing multiple tables and orders while delivering prompt and friendly service.

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Cleaning, preparing meals, entertaining and putting children to bed. Managing a busy environment in an engaging and safe way with young children.

• Nelson Training Centre operates Back Alley Cafe for students to develop hospitality skills.
• Gained Hospitality Certificate NCEA Level 1 and 2
• Preparing and cooking food items
• Serving customers, using till and eftpos
• Basic barista training