Open To Work
Grace Togapunatama
Auckland,AUK
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeLocation Preference
On-SiteSummary
Dedicated assistant with expertise in customer service and inventory management. Proven ability to uphold food safety standards and enhance customer satisfaction through effective communication.
Overview
3
3
years of professional experience
Work History
Dry foods assistant
New World Mount Roskill
Mount Roskill , Auckland
05.2025 - 05.2026
- Handled customer inquiries and provided timely responses to their needs.
- Supported daily operations by assisting in administrative tasks and client interactions.
- Collaborated with colleagues to support various departmental initiatives.
- Sorted and flattened cardboard boxes for proper disposal and recycling.
Chill & Frozen Assistant
New World Devonport
Devonport , Auckland
10.2023 - 05.2025
- Operated freezer equipment to maintain optimal temperature levels.
- Managed frozen product inventory and ensured proper stock rotation.
- Maintained cleanliness and safety standards in the frozen food section.
- Conducted regular quality checks on frozen items for freshness and safety.
- Assisted customers with inquiries regarding frozen food selections.
- Educated customers on product features and usage recommendations.
- Checked expiration dates on all frozen products, removed outdated items from shelves and freezers.
- Restocked freezer cases as needed throughout the day.
- Supported promotional displays for seasonal frozen products and specials.
- Maintained inventory records of all frozen items.
- Collaborated with team members to organize and display frozen goods effectively.
- Adhered strictly to health and safety regulations while handling food products.
- Promptly addressed customer complaints or inquiries in a professional manner.
- Inspected shipments upon arrival for accuracy and quality control purposes.
- Verified pricing accuracy on labels, tags, and other signage used in store displays.
- Ensured proper rotation of items, first-in-first-out system was followed.
- Worked collaboratively with team members to meet daily operational goals.
- Cleaned freezers and equipment regularly to maintain hygiene standards.
- Reported any discrepancies regarding stock levels or item availability to supervisor.
- Prepared orders according to customer requests.
- Assisted in stocking shelves with frozen products.
- Monitored temperature levels to ensure quality of food products.
- Performed general housekeeping duties including sweeping floors, emptying trash cans.
- Continuously monitored surrounding environment for potential hazards or risks.
- Greeted customers to determine wants or needs.
- Answered store and merchandise questions and led customers to wanted items.
- Cleaned shelves, counters and tables to maintain organized store.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Organized store by returning merchandise to proper areas and restocked displays.
- Ticketed, arranged and displayed merchandise to promote sales.
- Ticketed, arranged and displayed merchandise to promote sales.
Skills
- Food safety compliance
- Inventory management
- Stock rotation
- Customer service
- Customer engagement
- Merchandising displays
- Problem solving
- Attention to detail
- Collaborative teamwork
- Task prioritization
- Multitasking ability
- Initiative
- Fast learner
- Basic mathematics
- Support services
- Calendar management
Timeline
Dry foods assistant - New World Mount Roskill
05.2025 - 05.2026
Chill & Frozen Assistant - New World Devonport
10.2023 - 05.2025