Grace Walker-Burns
Wellington
Summary
I am a confident, enthusiastic, and driven young woman searching for an exciting new opportunity. After working within the healthcare system for the past years, my interest in the field is ever growing. I offer extensive customer service experience, strong written and oral communication skills, excellent multi-tasking ability, great interpersonal skills and a passion for helping others.
Overview
8
8
years of professional experience
Work History
Outpatient Scheduler
Te Whatu Ora
10.2022 - 04.2024
- I played a pivotal role in optimising the utilisation of healthcare resources and ensuring patients receive timely, appropriate care
- Engaging directly with patients, medical professionals, and administrative staff I schedule appointments, arrange consultations, and coordinate various diagnostic procedures
- This includes matching patient availability with provider schedules, ensuring that necessary medical records are available, and managing any changes or cancellations that may arise.
Mobile Administrator
Te Whatu Ora
08.2021 - 09.2022
- This position plays a crucial role in ensuring that healthcare services are effectively delivered to various locations, reaching individuals who may have limited access to traditional healthcare facilities
- Mobile Administrators collaborate with healthcare professionals, coordinate schedules, and handle logistical aspects to ensure the smooth operation of mobile clinics, outreach programs and healthcare initiatives.
Freelance Nanny & Disability Carer
Various Clients
12.2020 - 08.2021
- Worked for a family with an 18-month-old, another with two girls aged 8 and 11, and also provided care for a 21-year-old Down syndrome girl
- Responsibilities include:
- Built a loving friendship with her by finding common interests
- Tasks included picking her up from school, dropping her off to after school activities, preparing meals and aiding with showering and dressing
- Tasks included planning activities and scheduling days for the child
- Flexibility around parental working hours
- Creating a bond and building trust with the child
- Open and honest communication with the parents to build strong relationships
Pak n Save Kapiti
01.2016 - 01.2020
- Working while in school to save for university allowed me to become more independent in all aspects of life
- Responsibilities include:
- Operated customer checkouts, self-service checkouts and "Shop n Go" terminals
- Trained in Lotto service
- Developed excellent customer service and communication skills
Activities and Lifestyle Coordinator
Ryman Healthcare
04.2024
- For the past 6 months I have been employed by Ryman Healthcare working as an activities and lifestyle coordinator
- In this multifaceted role I have excelled at a multitude of different responsibilities such as; event planning, organisation and execution
- Care plan coordination, ensuring each resident has a tailored wellbeing plan
- Calendar planning and organisation, thinking ahead and incorporating themes, ideas and holidays into our daily activities, all while simultaneously running daily activities and caring for the wellbeing and needs of my residents and their families.
Education
Bachelor of Arts & Bachelor of Laws -
Victoria University of Wellington
01.2020
Level 3 NCEA -
Kāpiti College
01.2017
Skills
- Outstanding organisation and communication skills
- High level customer service and patient care
- Ability to work under pressure in a fast pace environment
- Ability to show resilience and professionalism in a high-level work environment
- Willing to learn and adapt to new environments
- Flexible and proactive
- Able to work as a team member
Volunteer Experience
- Paraparaumu College, Barbershop Director, 2021-04, 2022, As a Barbershop Director, I led vocal harmonies, refined performances, and fostered a collaborative atmosphere. I brought my musical expertise and organisational skills to the table, and I was committed to elevating the barbershop experience., Responsibilities include:
- Directed a group of 12 college students in a barbershop choir. Tasks include vocal coaching, team building, organising rehearsals and competitions, and liaising with teachers.
Timeline
Activities and Lifestyle Coordinator
Ryman Healthcare
04.2024
Outpatient Scheduler
Te Whatu Ora
10.2022 - 04.2024
Mobile Administrator
Te Whatu Ora
08.2021 - 09.2022
Freelance Nanny & Disability Carer
Various Clients
12.2020 - 08.2021
Pak n Save Kapiti
01.2016 - 01.2020
Bachelor of Arts & Bachelor of Laws -
Victoria University of Wellington
Level 3 NCEA -
Kāpiti College
Similar Profiles
Karina PriestlyKarina Priestly
Team Administrator/Ward Clerk at Te Whatu Ora, Te Toka Tumai - Te Whetu TaweraTeam Administrator/Ward Clerk at Te Whatu Ora, Te Toka Tumai - Te Whetu Tawera
Beverly ThompsonBeverly Thompson
Physiotherapist at Te Whatu Ora - Te Tai Tokerau/NorthlandPhysiotherapist at Te Whatu Ora - Te Tai Tokerau/Northland
Mikaele SaeMikaele Sae
Gateway Program Intern at Te Pae Hauora o Ruahine o Tararua Midcentral Te Whatu Ora Health New Zealand Gateway Programme.Gateway Program Intern at Te Pae Hauora o Ruahine o Tararua Midcentral Te Whatu Ora Health New Zealand Gateway Programme.
Megan HainesMegan Haines
Non-training Registrar- Otorhinolaryngology at Te Whatu Ora Te Tai TokerauNon-training Registrar- Otorhinolaryngology at Te Whatu Ora Te Tai Tokerau
Jamie BronlundJamie Bronlund
Colorshop Professional at Resene PaintsColorshop Professional at Resene Paints