Grace Spencer
Bethlehem,BOP
Summary
Motivated and compassionate student enrolled for a Level 3 Health and Wellbeing course, with a strong interest in pursuing a future career in occupational therapy. Seeking long term part-time or full-time work within a supportive organisation to build practical experience, develop communication and caregiving skills, and work with people from diverse backgrounds and cultures. Passionate about helping others, learning from experienced professionals, and contributing positively to the wellbeing of individuals and communities. Known for being reliable, empathetic, and eager to grow in a health-focused environment.
Overview
2
2
years of professional experience
Work History
Team Member/Shift Manager/Assistant Manager
Pizza Hut
09.2025 - Current
- Delivered exceptional customer service in high-pressure environments.
- Collaborated with team to ensure timely order preparation and delivery.
- Managed inventory levels and conducted regular stock checks for accuracy.
- Developed strong cooperative relationships with coworkers and managers.
- Learned all required tasks quickly to maximize performance.
Team Member/Manager
Copenhagen Cones
04.2025 - 10.2025
- Assisted in training new staff on customer service protocols and best practices.
- Resolved customer inquiries efficiently, ensuring satisfaction and retention.
- Documented interactions and feedback in CRM system for accurate record-keeping.
- Delivered exceptional customer service in fast-paced environment.
Team Member
Pizza Hut
10.2023 - 05.2025
- Assisted customers with orders, providing friendly and efficient service.
- Maintained cleanliness of workstations and dining areas to ensure health standards.
- Handled cash transactions accurately, ensuring proper change and receipt issuance.
- Operated kitchen equipment safely, adhering to safety protocols during food preparation.
- Trained new team members on operational procedures and customer service standards.
Volunteer
SPCA
05.2024 - 02.2025
- Provided daily care and enrichment for shelter animals, ensuring their well-being and comfort.
- Assisted in adoption events, promoting animal welfare and facilitating successful placements.
- Trained new volunteers on shelter procedures and best practices for animal handling.
- Provided companionship and comfort to animals in need of extra love and attention.
Education
Health Science / Allied Health
Toi Ohomai, Windermere
Tauranga, NZ07-2026
Skills
- Customer service
- Problem-solving
- Collaboration and teamwork
- Following instructions
- Flexible schedule
- Goal setting and achievement
- Training and mentoring
- Complaint resolution
- Relationship building
Timeline
Team Member/Shift Manager/Assistant Manager
Pizza Hut
09.2025 - Current
Team Member/Manager
Copenhagen Cones
04.2025 - 10.2025
Volunteer
SPCA
05.2024 - 02.2025
Team Member
Pizza Hut
10.2023 - 05.2025
Health Science / Allied Health
Toi Ohomai, Windermere