Summary
Skills
Work History
Education
Languages
Overview
Arita Sa-Am

Arita Sa-Am

Auckland,Massey

Summary

Adept at enhancing customer experiences and streamlining operations, I leveraged strong multitasking and attention to detail at Jet Park Airport Hotel & Conference Centre to elevate guest satisfaction. A background in safe food handling and team collaboration has consistently boosted efficiency and quality, contributing to a significant reduction in material waste.

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Cleanliness
  • Attention to detail
  • Cash handling
  • Safe food handling
  • Menu recommendations
  • Table setting
  • Order accuracy
  • Accurate money handling
  • Active listening
  • Menu memorization

Work History

Packaging Handler

Much Moore Icecream Company
06.2018 - 08.2018
  • Maintained a safe work environment through diligent adherence to safety protocols and guidelines.
  • Reduced material waste by refining packaging techniques and optimizing the use of resources.
  • Consistently met or exceeded performance targets by diligently following established policies, procedures, and best practices in the packaging process.
  • Boosted customer satisfaction rates by ensuring timely completion of orders while maintaining strict quality control standards.

Waitress

Jet Park Airport Hotel & Conference Centre
03.2006 - 11.2007
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Streamlined order processing for increased efficiency through clear communication with kitchen staff.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Complied with all company policies regarding uniform standards, punctuality, and professionalism.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.

Kitchen Hand

Mekong Neua Thai Restaraunt
03.2005 - 03.2006
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
  • Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
  • Plated and presented food following chef requirements.
  • Assisted with meal presentation, garnishing dishes, and arranging serving platters to create an appealing visual display.
  • Transported food items from storage areas to kitchen for prepping.
  • Learned other teammates' work tasks to train as backup.

Factory Worker

Convex NZ LTD
03.1997 - 11.2000
  • Enhanced product quality through meticulous inspection and identification of defects for corrective action.
  • Collaborated with team members to meet daily production quotas, promoting a positive work environment.
  • Participated in training sessions to enhance skills and knowledge.
  • Loaded and unloaded parts on production line to establish smooth operations.
  • Supported current production needs by moving items between equipment, conveyors, and staging areas.

Education

Some College (No Degree) - 6th Form Education

Fraser High School, Hamilton, NZ

6th form education

Languages

Thai
Native or Bilingual
English
Limited Working

Overview

21
21
years of professional experience
Arita Sa-Am