Summary
Overview
Work History
Skills
Accomplishments
Certification
Interests
Timeline
Generic

GRAEME GALLAGHER

Whangarei

Summary

Dynamic professional with extensive experience in project management and customer service at Cowley's Hire. Proven leadership and strong attention to detail led to consistently high-quality outcomes. Skilled in using hand and power tools, with a good knowledge of heavy machinery and other hire equipment. A high commitment to safety and continuous learning, enhancing team performance and client satisfaction.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Panelbeater and Spraypainter, Cowley's Hire

Self Employed
09.2022 - Current
  • Managed project timelines and budgets to ensure timely completion of repair and rebuild tasks.
  • Supervised workers, ensuring adherence to safety standards and quality control protocols.
  • Coordinated with management to define project scope, specifications, and design preferences.
  • Implemented efficient workflow processes to improve overall project execution and resource allocation.
  • Trained new team members on safety procedures, tools usage, and best practices in repair practices.
  • Established a reputation for delivering high-quality work consistently meeting or exceeding management expectations.
  • Completed projects on time and within budget through meticulous scheduling and coordination of resources.
  • Maintained knowledge of equipment necessary to complete jobs, acquiring new skills and techniques.
  • Used proper PPE and safety protocols for personal health and safety of other staff.
  • Monitored progress throughout each stage of a job ensuring desired end result was achieved.
  • Collaborated with team members for successful project execution and seamless workflow transitions.
  • Contributed to a reduction in rework rates by consistently following quality control guidelines during the repair process.
  • Demonstrated versatility by working on various substrates such as metal, plastic, wood, or composite materials.

Driver

Cowley's Hire, Self Employed
09.2022 - Current
  • Operated various vehicle types to ensure timely and safe transportation of goods.
  • Conducted pre-trip inspections to maintain compliance with safety regulations and standards.
  • Assisted in route planning to optimize delivery efficiency and reduce transit times.
  • Maintained accurate logs of deliveries, mileage, and vehicle maintenance activities.
  • Collaborated with dispatch team to coordinate schedules and address logistical challenges.
  • Provided exceptional customer service by communicating effectively during deliveries.
  • Followed all relevant traffic laws and safety regulations.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.

General Contractor

Self Employed
09.2017 - Current
  • Managed project timelines and budgets to ensure timely completion of construction tasks.
  • Supervised subcontractors and tradespeople, ensuring adherence to safety standards and quality control protocols.
  • Negotiated contracts with suppliers and vendors to secure favourable terms and materials for projects.
  • Enhanced client satisfaction with exceptional attention to detail, clear communication, and consistent follow-through.
  • Adhered to building codes and regulations in planning and construction phases for full project compliance.
  • Maintained accurate records of progress updates for clients, keeping them informed throughout the construction process.
  • Owned and maintained a transporter truck, a tipper truck and a 4.5 ton excavator.

Fire Fighter to Station Officer

NZ Fire Service
06.2007 - 10.2017
  • Led operational initiatives, enhancing workflow efficiency across various departments.
  • Developed and implemented training programs for new staff, improving onboarding processes.
  • Oversaw compliance with safety regulations, ensuring a secure work environment for all employees.
  • Streamlined inventory management processes, reducing discrepancies and improving accuracy.
  • Analyzed data to identify trends, informing strategic decisions for process improvements.
  • Mentored junior officers, fostering skill development and promoting a collaborative team culture.
  • Mentored junior staff members, helping them develop their skills and advance in their careers.
  • Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
  • Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
  • Delivered high-quality training programs for 30 firefighters, enhancing employee skill sets and contributing to professional development efforts.

Customer Service, Branch Manager

Cowley's Hire Centres
2005 - 2017
  • Oversaw daily branch operations, ensuring compliance with company policies and customer service standards.
  • Implemented process improvements that streamlined workflow and increased operational efficiency across the branch.
  • Developed training programs for staff, enhancing product knowledge and customer interaction skills.
  • Cultivated strong relationships with key clients, driving retention and satisfaction through personalized service initiatives.
  • Ensured compliance with all regulatory requirements by staying current on industry trends, laws, and regulations affecting the business operations.
  • Enhanced customer satisfaction by swiftly addressing and resolving complex issues.
  • Fostered team collaboration, promoting a positive work environment that encouraged open communication and problem solving.
  • Reduced wait times for customers by implementing efficient scheduling techniques and improving workflow processes.
  • Mentored new hires during their onboarding process ensuring they were equipped with the necessary skills to excel in their respective roles.
  • Delivered exceptional customer experiences by actively listening to concerns and quickly addressing any issues or complaints.
  • Established strong partnerships with local businesses which contributed positively towards brand visibility.

Apprentice to Tradesman Spraypainter

R and W Mudgeway Carpainters
03.1985 - 1996
  • Operated spray painting equipment to achieve high-quality finishes on various surfaces.
  • Prepared surfaces by cleaning, sanding, and priming for optimal paint adhesion.
  • Applied protective coatings and paints using airless spray systems for durability.
  • Inspected finished products for quality assurance and adherence to specifications.

Skills

  • Knowledge of heavy equipment
  • Knowledge of transport
  • Hand and power tools
  • Strong attention to detail
  • Safety awareness
  • Leadership and supervision
  • Continuous learning mindset

Accomplishments

    I obtained a certification in Automotive Refinishing

    I hold a qualification in adult teaching.

    I have been President of the Northland Fire Brigades Sub Association which oversaw 35 brigades

    I was the training officer for the Hikurangi Volunteer Fire Brigeade.

    I always look to progress my skill level and those around me.

Certification

Trade certification in Automotive Refinishing gained in 1990.

Interests

  • Reading
  • Learning new cooking techniques and expanding my culinary skills
  • I enjoy helping others and giving back to the community
  • Team Sports
  • Youth Development Programs
  • I like working with my hands and fixing things
  • Crafting and DIY Projects
  • Auto Repair/Restoration
  • Experimenting with different creative mediums, like wax, and soap, to expand skills and techniques

Timeline

Panelbeater and Spraypainter, Cowley's Hire

Self Employed
09.2022 - Current

Driver

Cowley's Hire, Self Employed
09.2022 - Current

General Contractor

Self Employed
09.2017 - Current

Fire Fighter to Station Officer

NZ Fire Service
06.2007 - 10.2017

Apprentice to Tradesman Spraypainter

R and W Mudgeway Carpainters
03.1985 - 1996

Customer Service, Branch Manager

Cowley's Hire Centres
2005 - 2017

Similar Profiles

CREATE PROFILE
GRAEME GALLAGHER