Graeme Gardiner
Auckland,AUK
Summary
Dedicated bus driver with a clean driving record and a strong focus on safety, honed at Coachways NZ. Recognized for exceptional customer service and effective time management, consistently ensuring timely arrivals while fostering positive passenger experiences. Proficient in pre-trip inspections and navigating challenging weather conditions, contributing to a reliable transportation reputation.
Overview
33
33
years of professional experience
Work History
Bus Driver
Coachways NZ
03.2023 - 03.2025
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Transported passengers safely along prescribed routes according to tight schedules.
- Conducted pre-trip inspections of bus for safe operation.
- Ensured timely arrivals and departures by strictly adhering to schedules and effectively managing unforeseen circumstances.
- Communicated regularly with central dispatch teams to report delays and route changes.
- Performed bus driving duties while keeping student safety in mind to maintain good safety record.
- Navigated challenging weather conditions safely while keeping passengers informed of potential delays due to hazardous road situations.
- Enhanced passenger safety by conducting thorough pre-trip inspections and maintaining a clean bus environment.
- Received excellent customer reviews for friendly, punctual transport services.
- Kept accurate records of daily logs, incident reports, maintenance checklists, and fuel consumption data for company reference.
- Promoted positive rider experience by providing courteous, attentive service and addressing customer concerns promptly.
- Developed strong rapport with regular passengers by providing friendly service, remembering names, engaging in conversations when appropriate.
- Retained bus system, route and stop knowledge for informative customer advice.
- Remained current on local traffic regulations and attended regular training sessions to maintain up-to-date knowledge of industry best practices.
- Maintained State driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
- Contributed to company reputation for reliability by maintaining an exceptional attendance record and punctuality rate.
- Performed minor maintenance tasks such as changing lights or checking tire pressure to ensure the safe operation of the bus at all times.
- Collaborated with school staff to coordinate transportation needs for field trips, sporting events, and other extracurricular activities requiring off-site travel.
- Assisted passengers with special needs, ensuring accessible and comfortable travel for everyone.
- Enhanced passenger satisfaction by providing timely, courteous service and addressing concerns promptly.
- Developed strong rapport with regular passengers, fostering welcoming and friendly environment.
- Enhanced vehicle cleanliness and maintenance, conducting regular checks and cleanups.
- Inspected bus for any mechanical issues before departure.
- Followed all relevant schedules for routes and arrivals.
- Operated large vehicles in difficult urban and rural conditions.
Bus Driver
NZ Bus
04.2020 - 03.2023
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Transported passengers safely along prescribed routes according to tight schedules.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Conducted pre-trip inspections of bus for safe operation.
- Acted calmly, productively and professionally under pressure for helpful emergency response.
- Assisted passengers with disabilities, ensuring safe boarding, comfortable travel, and proper disembarking procedures were followed.
- Communicated regularly with central dispatch teams to report delays and route changes.
- Ensured timely arrivals and departures by strictly adhering to schedules and effectively managing unforeseen circumstances.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Enhanced passenger safety by conducting thorough pre-trip inspections and maintaining a clean bus environment.
- Maintained open communication lines with dispatchers to report any delays, accidents or emergencies encountered while on the road.
- Trained new bus drivers in company policies, route navigation techniques, and safety protocols to ensure smooth onboarding experiences.
- Contributed to company reputation for reliability by maintaining an exceptional attendance record and punctuality rate.
- Maintained strict adherence to safety protocols, ensuring passenger and vehicle safety on all routes.
Driver
Corporate Cabs
04.2012 - 04.2020
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
Branch Manager
Southern Finance Ltd
01.2000 - 10.2009
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
- Submitted loan applications to underwriter for verification and recommendation.
Branch Manager
ANZ Bank
01.1992 - 12.1996
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
Education
Burnside High School
Christchurch, CANSchool Certificate - Maths, English, Geography
Marlborough Boys College
Blenheim, MBH09.1976
Skills
- Safety-focused
- Pre-trip inspections
- Weather condition driving
- Customer service
- Time management
- Multitasking and organization
- Clear communication
- Clean driving record
Timeline
Bus Driver
Coachways NZ
03.2023 - 03.2025
Bus Driver
NZ Bus
04.2020 - 03.2023
Driver
Corporate Cabs
04.2012 - 04.2020
Branch Manager
Southern Finance Ltd
01.2000 - 10.2009
Branch Manager
ANZ Bank
01.1992 - 12.1996
Burnside High School
School Certificate - Maths, English, Geography
Marlborough Boys College
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